Therese P.
Experience Customer Service Representative
Thank you for reviewing my profile! My name is Therese Pandy, and my background is in Customer Service and Hospitality. I have 5 years experience in Customer Service in a call center environment. During those years I have worked in a team atmosphere, handling basic issues as well as complex problems. I always strive to raise the bar in anything I do. I have over 10 years experience in Hospitality. In those years I have learned how to communicate with people naturally, and make sure they are more than happy with the experience they have had. I have had the pleasure of having contact with people from many different cultures, and have learned how to effectively communicate with them. I am a people person, and a hard worker. Through my various positions I have used email, and phone (outbound and inbound) to communicate with customers. I am new to the Upwork community but would appreciate the opportunity to demonstrate my skills, in order to better myself as well as the company I work for.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $15k
Billed in all: $238,348$238k
$7.3k in the last 6 months
Across 12 contracts
Earnings, last 30 days
Skill rankings: Top 2% in General Office Skills
Ranked by MRR among everyone on Upwork with the skill.
- #13General Office Skills645 freelancers · 🇧🇿 #1Top 2%🇧🇿#1 of 4
- #26Hospitality542 freelancers · 🇧🇿 #1Top 5%🇧🇿#1 of 2
- #47Office Administration1,509 freelancers · 🇧🇿 #1Top 3%🇧🇿#1 of 4
- #793Customer Support20,101 freelancers · 🇧🇿 #3Top 4%🇧🇿#3 of 54
- #1,312Customer Service37,167 freelancers · 🇧🇿 #2Top 4%🇧🇿#2 of 78