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Therese P.
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Therese P.

Experience Customer Service Representative

Thank you for reviewing my profile! My name is Therese Pandy, and my background is in Customer Service and Hospitality. I have 5 years experience in Customer Service in a call center environment. During those years I have worked in a team atmosphere, handling basic issues as well as complex problems. I always strive to raise the bar in anything I do. I have over 10 years experience in Hospitality. In those years I have learned how to communicate with people naturally, and make sure they are more than happy with the experience they have had. I have had the pleasure of having contact with people from many different cultures, and have learned how to effectively communicate with them. I am a people person, and a hard worker. Through my various positions I have used email, and phone (outbound and inbound) to communicate with customers. I am new to the Upwork community but would appreciate the opportunity to demonstrate my skills, in order to better myself as well as the company I work for.

🇧🇿Ladyville Village, Belize$14/hr100% JSS5.00 (2)Since Feb 2015

Earnings and projects

MRR
$2.4k

Last 6 months ÷ 6

World#17,389 / 412k
🇧🇿Country#5 / 164
Revenue, last 30 days
$2.5k

Last 6 months: $15k

World#16,442 / 412k
🇧🇿Country#7 / 164
Total earnings
$231k

Billed in all: $238k

World#12,133 / 412k
🇧🇿Country#3 / 164
Per project
$77k

$7.3k in the last 6 months

World#358 / 412k
🇧🇿Country#1 / 164
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇧🇿Country#20 / 164
Projects in all
3

Across 12 contracts

0% fixed100% hourly
World#304,140 / 412k
🇧🇿Country#85 / 164

Earnings, last 30 days

$238k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$234k$236k$238k$240kOct 8Oct 23Nov 7

Skill rankings: Top 2% in General Office Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #13General Office Skills645 freelancers · 🇧🇿 #1Top 2%
  2. #26Hospitality542 freelancers · 🇧🇿 #1Top 5%
  3. #47Office Administration1,509 freelancers · 🇧🇿 #1Top 3%
  4. #793Customer Support20,101 freelancers · 🇧🇿 #3Top 4%
  5. #1,312Customer Service37,167 freelancers · 🇧🇿 #2Top 4%