Harry Vincent C.

Customer Service/Virtual Assistant/Technical Support/Dispatcher

WHY CHOOSE ME: I have experience working in Upwork platform both for non-voice and voice task. I have experience as well working in a BPO company for almost 5 years now doing customer support for both email and phone. I believe that I have gained enough knowledge in providing the best customer support and delighting each customer. I have experience in billing procedure (almost 1 year) by assisting client's inquiries. What are my skills that could benefit you if you hire me? I am well versed with Microsoft office, I speak English fluently and I am very much a hard worker, I don't mind working on holidays or on weekends, I go the extra mile to help out on my clients. Line of Business in: Upwork platform for Scam Team, Auto financing, Auto Insurance, Housing insurance. Dental Insurance Familiar with: Zendesk, Citrix, Salesforce Office Applications: Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Adobe photoshop, Paint, Microsoft Outloook, Microsoft Access, Sharepoint Others: 1. Fast internet connection (100Mbps) with back up (20mbps) 2. Can type 77 words per minute with 100% accuracy. 3. English: Fluent 4. Social Media (Instagram, Facebook, Twitter, Snapchat)