Virginia C.

Customer Identity Specialist | Fraud Analyst | Team Leader

I have more than 10 years of experience working in a BPO (call center) company as a Customer Support/ Technical Support representative then eventually climbed up the ladder to a Supervisory position. I was able to handle a team consist of 15-20 people. As a fraud analyst, I learned how to think outside of the box. I learned how to thoroughly review every account to reduce potential losses of the company I’ve worked with. If you need a person in your team that has excellent communication, problem – solving and decision-making skills that would be me. I can provide e-mail, phone and chat support. Feel free to send me a message if you feel that I can be part of your team.