Omair I.
PMP | Technical Project Manager | Jira Admin | Client Implementations
I help SaaS and technical teams deliver client implementations, clean up Jira and Smartsheet workflows, and automate reporting using AI, Python, REST APIs, and Zapier. If your delivery process is messy, manual, or hard to track, I can turn it into a system you can actually run from: clean workflows, dashboards that stay current, and reporting your stakeholders trust. A recent example I joined a SaaS company running 45+ concurrent client implementations tracked in a spreadsheet that someone rebuilt by hand every Friday. Nothing was visible until it was already late. I mapped the delivery process, moved it into a live Jira model so status came from where the work actually happened, and layered automated reporting on top using Python and REST APIs. Manual reporting effort dropped around 40%. More usefully, stalled projects became visible in days rather than weeks. What I can help with Jira administration and workflow optimisation Workflows, boards, custom fields, permissions, dashboards, automation rules, project templates, and delivery tracking. Requirements and technical specifications SRS, PRD and BRD documents, user stories with acceptance criteria, traceability and change control. At a cellular and IoT module company I built a requirements framework covering 10,000+ tracked items across engineering teams in several countries, using Jama Connect, IBM DOORS and Jira. Client implementations and technical project management Kickoff planning, requirements gathering, timelines, RAID and risk tracking, stakeholder updates, training, rollout, and handoff. AI and process automation Reporting automation, API integrations, webhooks, Zapier, Python scripts, and LLM-assisted workflows with sensible checks on the output. Dashboards and executive reporting KPI dashboards, status reports, implementation trackers, milestone and dependency reporting. Why clients work with me I am PMP certified with 10+ years running technical delivery, and I started as a software engineer, so I can build the automation rather than just specify it. That combination is less common than it sounds. Most Jira admins do not write Python. Most project managers do not administer Jira. I have also done this across company sizes, from a semiconductor company with distributed engineering teams through to a fast-moving SaaS business, so I know when to add process and when to leave people alone. Tools Jira, Confluence, Smartsheet, Jama Connect, IBM DOORS, Python, REST APIs, Zapier, ClickUp, Trello, Asana, Microsoft Project, Salesforce, GitHub, Excel VBA, Microsoft Office Scripts. Best-fit projects Jira setup, cleanup, dashboards, workflows, and automation Requirements specifications (SRS/PRD) and traceability SaaS implementation and delivery management IoT and embedded product delivery Jira or Smartsheet delivery tracking systems AI-powered workflow and reporting automation API-based process automation KPI dashboards and executive reporting If any of that sounds like your situation, send me a message describing what is not working. I will tell you honestly whether I am the right fit and roughly what it would take.