Pennel S.

Sales Development Representative | Cold Calling & Lead Qualification

I’m a Top Rated Plus freelancer with over 10 years of experience working closely with Australian clients. Over the years, I’ve had the privilege of building long-term partnerships, including working as a Sales Account Manager and Admin with my Australian boss for more than a decade. My background covers a wide range of support — from brokerage services to digital marketing, especially helping businesses and other local services grow their presence and get more customers. I am fully available to commit up to 40 hours per week or more during business hours and after-hours support. I understand the importance of aligning with your team’s schedule, and I’m confident I can manage my time effectively to provide consistent support and meet the role’s requirements. I am highly familiar with Xero, Zoho CRM and Microsoft Office applications such as Word, Excel, Outlook, and PowerPoint, as well as Google Workspace tools like Docs, Sheets, Gmail, and Drive. I use these regularly for reporting, data management, presentations, and daily communication. I speak with Australians every single day, and one of my biggest strengths is understanding how to communicate effectively, keep things on track, and make sure clients are happy. I set daily goals for myself and take pride in consistently meeting them — because at the end of the day, my focus is always on client satisfaction and results. If you’re looking for someone reliable, experienced, and truly dedicated to supporting your business, I’d be glad to help.