Nemanja P.

I’m the ops partner who listens on Monday and ships improvements by Friday. Usually, one or two workshops uncover the real pain points; then I blend practical process tweaks with no-code and AI tools to remove friction and keep your team’s momentum. I’m EXPERT VETTED by Upwork (top 1 % on the platform) — pre-screened by Upwork Talent Managers and experts in their field. ––– HOW I CAN HELP 🛠️ PROCESS & TOOLS • Process mapping, optimization & automation - I can map workflows, write clear SOPs, streamline steps, and add smart automations so you can focus on productive work instead of constant firefighting. • Picking & setting up management tools - I can configure Notion, Airtable, ClickUp, Trello, Asana or Monday to fit how your team actually works so you can keep projects organized without wrestling with the software. ⚙️ AUTOMATION & AI • Tool integration & implementation - I can automate and connect your apps with n8n, Zapier, Make, or direct APIs so you can eliminate manual data entry and reclaim hours each week. • AI automation - I can design, prompt-engineer, and deploy custom LLM agents, from retrieval-augmented knowledge bases to function-calling bots and automated report generators, so you can get instant answers and content without extra headcount. 🧑‍🤝‍🧑 Team Enablement Team setup & training — I can set up collaboration tools and teach time‑management and best practices for remote and office work so you can minimise miscommunication and smooth hand‑offs. Coaching — I train you and your team to communicate better, strategize, create processes that you will actually use, and grow your business the way you want it to. ––– ABOUT ME I hold an M.Sc. in Mechanical Engineering, which gives me the analytical toolkit to untangle complex systems quickly. I first put it to work running operations for a direct-marketing company that cleared more than $10 M a year, and recently as a COO for a $30 M ecommerce brand, where we tightened fulfilment workflows, scaled the team, and protected margins. The thing that sets me apart: I listen to you and your needs. I try to understand your goals, vision, and pain points, then find the best management and operational solutions to get us where you want to go. I believe that feedback from that $30 M ecommerce client illustrates this: “Nemanja was instrumental in strengthening our internal operations and corporate structure. As acting COO, he brought clarity, discipline, and alignment across teams, helping us operate more efficiently and make smarter decisions. A truly reliable and strategic leader. Highly recommend!” - Fractional COO – Amazon FBA & eCommerce ★★★★★ (Jun 20 2024 – Apr 14 2025) I have worked as a product and project manager, fractional COO, and automation specialist in the following industries: • Marketing & Design • Health & Fitness • Real Estate • Blockchain • AI ––– Key competencies • Strategic planning • Process management & optimization • AI Automation • Business systems & framework design • Business analysis • Business automation • Remote teams management • Creating SOPs, reports & other business writing 🚀 Reach out and share your job post or your biggest ops bottleneck - I’ll get back with a brief Loom showing how I’d tackle it.