Marjorie A.

Virtual Assistant | Dispatch & Operations Support

Results-driven Virtual Assistant with 8+ years of experience in logistics, e-commerce, and administrative support. Successfully managed a dispatch team of 10+ staff, overseeing daily trips and ensuring 95% on-time delivery performance. Streamlined product uploads and pricing for over 500 SKUs, contributing to optimized website performance. Handled payroll, training, and hiring processes, increasing team efficiency and reducing onboarding time by 30%. Proficient in managing Amazon Relay disputes and resolving urgent road issues in real time. Skilled in data entry, project management tools (Asana, Trello), and Google Workspace, with a proven ability to support marketing tasks including social media, blogs, and research. Committed to boosting productivity by taking on complex tasks and simplifying day-to-day operations.