Leo Angelo V.

🔹 Customer Success & SaaS Retention Expert with over 10 years of experience helping fast-growing tech companies reduce churn, boost CSAT, and scale onboarding programs that drive long-term adoption. I specialize in: ✅ Customer onboarding & training (from zero to power user) ✅ CSAT strategy & proactive support workflows ✅ Churn reduction & health scoring systems ✅ Cross-functional collaboration with Sales, Product, and Support 💼 Tools I use to drive success: Salesforce | HubSpot | Intercom | Zendesk | SQL | Excel | Notion | ChatGPT | Claude | Gemini | MidJourney | Lovable | Jasper | Stable Difusion Whether you're launching a new success program or need someone to step in and own your post-sales experience, I'm here to help. I bring clarity, communication, and measurable results.