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Shanae R.

Shanae R.

Customer Support Manager and Virtual Assistant

I'm a reliable and meticulous individual keen on finding a position that will utilize my skills acquired from various experiences in customer support and data entry. I am able to work on own initiative as well as part of a team and can manage administrative duties competently. I consistently deliver strong and sustainable results by being; goal oriented, working on own initiative, problem solver, creative, pragmatic, persistent, detail oriented, quality oriented, user oriented and team oriented. I am qualified customer service representative and have served in that capacity for over 13 years.

🇺🇸Glendale, United States$25/hr100% JSS4.87 (8)Since Mar 2015

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#41,994 / 412k
🇺🇸Country#7,350 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $7k

Total earnings
$93k

Billed in all: $98k

World#42,565 / 412k
🇺🇸Country#8,539 / 62.1k
Per project
$6.6k

$7k in the last 6 months

World#25,903 / 412k
🇺🇸Country#4,280 / 62.1k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
14

Across 20 contracts

20% fixed80% hourly
World#168,283 / 412k
🇺🇸Country#24,151 / 62.1k

Earnings, last 30 days

$98kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$96k$97k$98k$99kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Etsy

Ranked by MRR among everyone on Upwork with the skill.

  1. #44Etsy604 freelancers · 🇺🇸 #5Top 7%
  2. #55Training Presentation468 freelancers · 🇺🇸 #14Top 12%
  3. #149Training1,082 freelancers · 🇺🇸 #42Top 14%
  4. #508Order Tracking2,668 freelancers · 🇺🇸 #19Top 19%
  5. #649Salesforce3,758 freelancers · 🇺🇸 #135Top 17%
  6. #1,150Zendesk5,908 freelancers · 🇺🇸 #63Top 19%
  7. #1,855Technical Support11,267 freelancers · 🇺🇸 #113Top 16%
  8. #1,901Online Chat Support11,527 freelancers · 🇺🇸 #68Top 16%