Shanae R.
Customer Support Manager and Virtual Assistant
I'm a reliable and meticulous individual keen on finding a position that will utilize my skills acquired from various experiences in customer support and data entry. I am able to work on own initiative as well as part of a team and can manage administrative duties competently. I consistently deliver strong and sustainable results by being; goal oriented, working on own initiative, problem solver, creative, pragmatic, persistent, detail oriented, quality oriented, user oriented and team oriented. I am qualified customer service representative and have served in that capacity for over 13 years.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7k
Billed in all: $97,961$98k
$7k in the last 6 months
Across 20 contracts
Earnings, last 30 days
Skill rankings: Top 7% in Etsy
Ranked by MRR among everyone on Upwork with the skill.
- #44Etsy604 freelancers · 🇺🇸 #5Top 7%🇺🇸#5 of 46
- #55Training Presentation468 freelancers · 🇺🇸 #14Top 12%🇺🇸#14 of 84
- #149Training1,082 freelancers · 🇺🇸 #42Top 14%🇺🇸#42 of 292
- #508Order Tracking2,668 freelancers · 🇺🇸 #19Top 19%🇺🇸#19 of 67
- #649Salesforce3,758 freelancers · 🇺🇸 #135Top 17%🇺🇸#135 of 821
- #1,150Zendesk5,908 freelancers · 🇺🇸 #63Top 19%🇺🇸#63 of 369
- #1,855Technical Support11,267 freelancers · 🇺🇸 #113Top 16%🇺🇸#113 of 607
- #1,901Online Chat Support11,527 freelancers · 🇺🇸 #68Top 16%🇺🇸#68 of 359