Elsa G.

Seeking a tech savvy for Support? 🏆 Top-Rated Freelancer and got hired permanently by a MNC through Upwork ✔ 14+ years of experience in the customer support industry 😍 Passionate about delivering top-notch service ⏰ Known for timely and efficient resolution of client issues 📈 Proven record of improving customer satisfaction rates 🤝 Built successful long-term relationships with clients 🧐 Attention to detail, Reliable and dedicated, always going the extra mile for project success * Improved clients' processes, and workflows. I have also created effective customer service policies and KPIs specific to each client. My services include the following: ✅ CSM ✅ Salesforce(Desk.com) ✅ Intercom ✅ Jira ✅ Service Cloud ✅ Hubspot Seeking a Trusted Partner for Customer Support? When it comes to customer support, choosing a provider that acts as a true partner is vital. As a committed partner, I am dedicated to helping my clients succeed by delivering exceptional service and continuous improvement. I work closely with clients to understand their needs and develop custom support solutions that drive their business forward. Please feel free to contact me if you are interested in taking your customer service to the next level!