Anatoliy D.

Hi! I’m Anatoliy Dobrynskyy, CEO and Founder of Diya. While leading agency operations, I remain hands-on as a Solutions Architect for complex B2B IT Operations, Microsoft 365 migrations, and Enterprise Service Desk setups. I help SMBs, MSPs, and global enterprises build scalable, SLA-backed IT infrastructure without single-point-of-failure risks. OUR NUMBERS • $2M+ earned & 97,000+ hours billed on Upwork with a 100% Job Success Score. • Official Microsoft Partner (ISO 9001 & ISO 27001 Certified). • 90+ specialists across Diya, delivering 24/7/365 global operations. CORE TECHNICAL & MANAGED SERVICES • Microsoft 365, Azure & Cloud Migrations: On premises to M365/Azure transitions, Entra ID (Azure AD), Intune device provisioning, Exchange Online, SharePoint, and automated backup strategies. • Managed IT Infrastructure & L1–L3 Support: o L1 Service Desk: 24/7 Multi-channel support (Email, Ticketing, Chat, Phone), user onboarding/offboarding, and incident triage. o L2/L3 Systems Engineering: Server & desktop management, network & virtualization support, cloud security, and backend systems maintenance. • Cybersecurity & IT Audits: Microsoft Defender Hardening, Security Operations Center (Security Desk), KnowBe4 security awareness training, and M365/infrastructure audit assessments. FLEXIBLE B2B ENGAGEMENT MODELS • Shared Team (Pay-For-Actual-Time): Flexible, cost-effective SLA support where you pay only for active request resolution with zero fixed monthly fees. • Dedicated Team: Fully assigned, exclusive engineers or entire L1–L3 teams operating under a fixed monthly framework. If you’re evaluating a Microsoft 365 cloud migration or structuring 24/7 IT operations, I’m always open to discussing your setup and sharing our experience. Managed IT Operations | Microsoft 365 Certified | Azure Cloud Administration | L1-L3 Support Engineers | Entra ID / Active Directory | WordPress Engineering | Elementor Pro | SaaS Landing Pages | 24/7 Overnight Support | Shared Support Model | IT Infrastructure Audit | Endpoint Security & Intune