Michael D.

General Virtual Assistant

I am a dedicated, multi-tasking, and high-energy professional with extensive experience in property management, short-term rentals, and all aspects of general administrative duties, including office administration, customer service, and real estate. I am self-motivated, mature, and work well independently with exceptional office administration skills and significant experience in completing assigned projects. I communicate clearly and effectively with diverse populations in written, verbal, and presentation formats, and I excel at promoting confidence and maintaining long-term business relationships while successfully interfacing with people from diverse backgrounds. With extensive experience managing properties on platforms like Airbnb, Vrbo, Guesty, and Hostfully, I handle reservations, resolve guest issues, maintain high service standards, and implement process improvements to enhance guest satisfaction. My professionalism, analytical skills, flexibility, and consistency guide decision-making, project completion, and customer relations. I have a reputation for being dependable and capable of successfully balancing multiple tasks within a given timeframe while delivering exceptional service and building strong relationships​