OWHETEME TERRY J.

Highly experienced global healthcare operations professional with 6+ years of expertise delivering end-to-end clinic support and scalable virtual healthcare staffing solutions across the US, Canada, and Europe. ♻️ SERVICES OFFERED: ✅Remote Healthcare Operations Manager ➡️ (Full-Service Clinic Management, Patient Experience, Scheduling, Intake, Documentation & Provider Support) ✅Remote Medical Assistant & Clinical Operations Support ➡️ (Referral Management, Lab/Imaging Orders, Prescription Requests, Patient Follow-Ups & Care Coordination) ✅Medical Records & Health Information Management ✅ MRA / HCC V28 (2026) Coding Specialist ➡️(Fax Management, Document Indexing, Chart Organization, Record Requests & EHR Documentation Support) ✅EHR Implementation, Optimization & Training ➡️ (New Practice Setup, Workflow Configuration, SOAP Template Customization, Staff Training & System Adoption) ✅Healthcare Technology & Patient Workflow Automation ➡️ (CRM Integration, HubSpot Workflows, Automated Patient Communication, Intake & Operational Process Improvement) ✅Revenue Cycle Management & Utilization Review Operations ➡️ (Prior Authorization Coordination, Insurance Verification, Denial Prevention, Authorization Tracking & UR Team Leadership) ✅Medical Scribe & Clinical Documentation Support ➡️ (Provider Documentation Assistance, SOAP Notes, Chart Review & Clinical Workflow Support) ✅Healthcare Administrative Training & Workforce Development ➡️ (Virtual Medical Assistant Training, SOP Development, Process Training & Team Onboarding) ✅Remote Patient Monitoring Operations ➡️ (Patient Enrollment, Monitoring Workflows, Data Tracking & Clinical Escalation Coordination) ✅Healthcare Staffing & Talent Operations Management ➡️ (Remote Healthcare Recruiting, Candidate Screening, Placement Support & Team Building) ✅Healthcare Business Development & Growth Operations ➡️ (Client Acquisition, Provider Partnerships, Healthcare Staffing Growth & Relationship Management) 💻 ELECTRONIC HEALTH RECORDS (EHR) SYSTEMS PROFICIENCY: CentralReach | DrChrono | Kareo | Therapy Notes | EPIC | Practice Fusion | AdvanceMD | AthenaHealth | NextGen EHR | eClinicalWorks | Sunwave | CHARM EHR | Jane EHR | Simple Practice 🛠️ TOOLS: Zoom Outlook / Microsoft Teams / GSuite VOIPs (Ring Central, 3CX, Spruce, Weave, Dialpad, NextHealth) CRM's (Hubspot, Salesforce, Zendesk) Project Management Tools like Clickup, Notion, Monday. com Team Tailor (end-to-end healthcare recruiting and client management) Microsoft Office (Excel, Word, PDF) 🎯 PAST HIGHLIGHTS: ✅ Managed a team of 9 people across 8 substance abuse facilities on efficient utilization review and prior authorization submissions to different payers across 4 states in the US. ✅ Recruited over 40 Virtual assistants from Asia, LATAM, and Africa for Janie Health in the US from LinkedIn, Indeed, TikTok, and Facebook. ✅ Trained over 70 Virtual Assistants for Janie Health on US phone call etiquette and triaging, EHR navigation, and US clinic workflows ✅ Supported mental health providers at Salient Health & Wellness, managing patient coordination from intake to appointment scheduling, insurance verification, and scribing ✅ Served as EHR Superuser for Restoration Healthcare (Irvine, CA), handling front desk tasks and chart prep, including medical records filling and documentation ✅ Onboarded and trained over 30 clinics as a DrChrono EHR Implementation Specialist ✅ Completed high-volume documentation and diagnostic entries with 90%+ QA accuracy 💡 WHY CLIENTS CHOOSE ME: ✅ Operations-driven healthcare professional with strong technical execution and end-to-end clinical systems expertise ✅ MD-level clinical knowledge combined with proven healthcare operations leadership and execution ✅Highly experienced clinical operator with 25,000+ charts documented across multiple specialties ✅End-to-end healthcare operations expertise from intake to documentation, coordination, and workflow optimization ✅Proven ability to manage complex multi-site healthcare operations with accuracy, speed, and compliance ✅Strong clinical and systems thinker with hands-on expertise in EHRs, UR/PA, and care coordination ✅Reliable healthcare professional with global experience across the US, Philippine, and international clinic systems ✅Flexible, always-available operations partner with 24/7 readiness across US time zones ✅Highly adaptable healthcare operator capable of quickly integrating into any clinic workflow or system ✅Scalable healthcare operations specialist with experience in training teams, building systems, and optimizing workflows My diverse exposure to healthcare systems globally has cultivated adaptability and cultural sensitivity. I am a proactive problem-solver and dedicated team player, committed to improving healthcare outcomes through meticulous work and collaboration. 🤝 Let's connect for a quick video call to discuss how my unique blend of medical knowledge and practical operational experience can benefit your team.