Reginald M.

Before working from home, I used to be a Team Leader for a BPO company. I also had my photography and digital printing business. In 2020, I joined the construction and property management industries performing these roles: • Build Coordinator - worked for a Sydney-based property investment company. They offered house & land packages to investors or homeowners and the properties are mostly based in NSW, Victoria, and Queensland. My role begins when the land has reached settlement. I coordinated the build stages between the various external stakeholders — brokers, buyers, and builders. I provide the updates given to us by the builders to the owners and anticipate when the next build stage will be reached so that the brokers can prepare the invoice due for the progress payment. • Long-Term Rental Property Management Team Leader - worked for a Brisbane-based property management company for the management of their long-term rental portfolio. I led a team of three virtual assistants to help the onshore property managers with their roles. At a time, we managed about 300-400 properties. Our role starts when the properties are listed for vacancies. We did the initial screening of the applicants and this included collecting their requirements. As soon as they were approved by the owner, we initiated the onboarding of the tenancy. Any issues throughout the tenancy, we took care of it — lease renewals, entry and breech notices, inspections, maintenance works, bond lodgments, bond refunds, bill payments, landlord insurances, smoke alarms, and QCAT escalations. When the tenancy ends, we also took care of the relisting of the property. • Maintenance Coordinator - worked for a Brisbane-based construction company that builds residential homes in Queensland and Victoria. My role starts when the properties were handed over to the owners. I lodged all the defects and assign it to the appropriate trades. I coordinated all the repair work between external subcontractors as well as the in-house maintenance officer of the company. I have a Windows 11 desktop and a Windows 10 laptop, paid subscriptions for my software, Cloud-sharing accounts, and the commitment to help you and your company do more! Hoping to work with you in the future!