Jay Dawn E.

Experienced Customer Service Representative and Virtual Assistant Worked as a Customer service representative for more than 5 years in a prestigious company Took outbound and inbound calls in different accounts. Outsource emails and give feed backs to the client as an experienced assistant team leader during my stay in the company. I also have a training ground and experience in assisting online bookings and reservations. Assisting customers and clients is utmost in all my experiences I can work under pressure with minimal supervision Below are the following tools I have been using: -Zendesk -WordPress -Microsoft Word, Microsoft Excel, Microsoft PowerPoint -Dropbox, Google apps, Google sheet, Google doc, Google Drive etc. - Handled Social media marketing on Twitter, Facebook, Twitter, reddit, Instagram, Google Communities etc. -eBay, Home Depot -Webmail -Outlook -Hangouts, Skype, Facebook - Canva: basic poster designs -Amazon Audible -DocuSign Rest assured that I am hardworking, curious, open-minded and I have the passion to learn.