Becca F.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Customer Support and Social Media Management

I am a professional freelance e-commerce customer service agent. I have experience with customer support via email, chat, and phones using programs such as Gorgias, Shopify, Slack, Helpscout, shipbob, ship station, and many more. I understand the importance of customer satisfaction and customer retention. I have an open availability and willingness to learn.

🇺🇸Albany, United States$25/hr80% JSS5.00 (5)Since May 2015

Earnings and projects

MRR (estimate)

≈ $0≈$0

An estimate from an earlier read

#141,512 / 412,022 / 412k

🇺🇸#23,457 / 62,087 / 62.1k

Revenue, last 30 days

$0$0

Total earnings

$19,770$20k

Billed in all: $20,757$21k

#141,512 / 412,022 / 412k

🇺🇸#23,457 / 62,087 / 62.1k

Per project

$1,977$2k

$0 in the last 6 months

Projects, last 6 months

Across 5 contracts

20% fixed80% hourly

#51,813 / 412,022 / 412k

🇺🇸#7,181 / 62,087 / 62.1k

Projects in all

Across 18 contracts

50% fixed50% hourly

#201,797 / 412,022 / 412k

🇺🇸#28,778 / 62,087 / 62.1k

$20.8kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skills

Business with 1-9 Employees Client Management Office Administration Answered Ticket Slack Gorgias Business Management Management Skills Personal Administration Content Writing Writing Shopify Personal Budgeting

Becca F.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Earnings and projects

Earnings, last 30 days

Skills