Frances Katrina P.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Experienced Operations and Order Fulfillment Specialist with a proven track record of nearly eight years managing end-to-end supply chain and logistics workflows for US-based retail environments. Adept at leveraging enterprise resource planning (ERP) systems, specifically SAP Business One and S/4HANA, to execute daily order entry, PO releases, and invoice generation. Demonstrated ability to bridge the gap between sales teams, corporate clients, and fulfillment centers to optimize operational efficiency and accuracy. In addition to deep technical expertise in logistics and data management, the background features over a decade of corporate leadership and team management experience. This foundational leadership experience supports an autonomous approach to problem-solving, operational reporting, and data analysis. Areas of Expertise • ERP & Order Management: Comprehensive handling of order entry, revisions, daily PO releasing to warehouses, and invoicing within SAP systems. • Logistics & Distribution: Coordination of outbound logistics, package pickup scheduling, and shipping label generation using FedEx. • B2B Client Operations: Management of high-volume B2B communication pipelines utilizing Zendesk, GSuite, Outlook, and RingCentral. • Financial Administration: Processing customer payments, generating and analyzing daily inventory reports, managing disputes, and executing returns and credit issuance. • Team Leadership: Extensive experience in supervising functional workgroups, managing performance metrics, conducting annual appraisals, and overseeing personnel compliance. Technical Inventory • ERP Systems: SAP Business One, SAP S/4HANA • Logistics & Freight: FedEx Manager • Communications & Helpdesk: Zendesk, RingCentral, Outlook, GSuite