Tricia H.

I run the operations founders should not have to. Strategy and systems as your Chief of Staff or Fractional COO. Calendar, inbox, projects, and contractors as your Executive Assistant and Project Manager. Top Rated Plus, 100% Job Success, 11,000+ hours on Upwork. I have spent 13 years in remote operations, from EA and Director of Administration to OBM and Fractional COO. I serve as Board Director of Professional Services at the Small Business Association of Barbados. I have supported founders across the US, UK, Canada, and the Caribbean in coaching, consulting, agencies, professional services, and healthcare. As your Chief of Staff or Fractional COO Turn half-formed ideas into plans, timelines, and owners Build simple operating rhythms that create accountability without drag Catch risks early so problems surface before they cost you Structure teams and delegation so work routes to the right person by default As your Executive Assistant or Project Manager Calendar, inbox, and stakeholder coordination Track deliverables across contractors, editors, designers, and developers Keep everyone aligned so you are not the relay point for every update Manage proposals, documents, and follow-ups Systems I build CRM and pipeline setup in GoHighLevel, HubSpot, Airtable, and ClickUp SOPs in plain language, with clear owners, built for the team to maintain Team knowledge bases in NotebookLM or the tool of your choice, so your team finds answers without asking you Tools GoHighLevel | ClickUp | Notion | Airtable | Google Workspace | Zapier | HubSpot | Slack | Calendly | Loom | NotebookLM | Claude | Gemini How I work Barbados-based, fully remote, and my hours overlap with US Eastern time. I am a direct communicator. I will tell you what is broken and why, then build the fix without overcomplicating it. Simple systems that hold outperform impressive systems nobody maintains. Whether you need someone to run the operating center of your business or keep your week moving, send me a message.