CROCHELL M.

Hi there! Thank you for viewing my profile. My name is Crochell Wiggan. I’ve worked remotely as a Customer Support Specialist for the past seven years, focusing on Customer Onboarding, Support, and Retention. I’ve worked across various industries, including Real Estate, Finance, and Wellness, and have gained Phone, Email, and Live Chat Support skills. Prior to this, I spent three and a half years in the banking industry as an administrative support trainee at a securities firm providing Client and administrative Support. When you work with me, you gain a passionate Client Specialist who delivers personalized service, efficiently handles multiple client inquiries, and consistently meets (and exceeds) expectations. I’m a fast learner, highly adaptable, and detail-oriented. I also ensure that client records are well-organized, which helps streamline issues to the appropriate departments. In addition, I provide daily and monthly reports so you can track results in real time. Thank you for your time, and I look forward to the opportunity to help bring your vision to life.