Igor K.

We are a Ukraine-based outsourcing team with years of experience in Business Process Outsourcing, back-office operations, customer support, and technical support, data collection, data processing, data entry, reporting, data labeling for our clients in the USA, Canada, the UK, the EU, Israel and Australia. We help companies turn large volumes of messy data, documents, tickets, images, video, and operational routines into accurate, structured, ready-to-use results. BPO, BACK OFFICE & SUPPORT OPERATIONS  • Inbox, ticket, chat, and front-line customer support  • Technical support and administrative support  • Property management support, tenant requests, case/order processing, account updates, and follow-ups  • Transport ticketing operations: carrier data collection, routes, prices, schedules, amenities, stations, and mapping  • Dedicated operators, team leads, management, onboarding, and QA  We work strictly according to your SOPs, tools, SLA, and quality requirements. You can start with one operator or scale to a dedicated managed team. We can handle repetitive ongoing work, large one-time projects, or long-term operational processes where accuracy, confidentiality, clear communication, and stable delivery matter.  DATA COLLECTION, RESEARCH & ENRICHMENT  • Web research and data collection from public sources, supplier websites, directories, and databases  • E-commerce product data collection, normalization, enrichment, and upload  • Google Maps / map-based data collection, business pinning, location verification, and large-volume mapping  • Real estate, education, medical, legal, regulatory, transport, and industry-specific data research  • Missing data research, validation, deduplication, and cleanup DATA PROCESSING, DATA ENTRY & REPORTING  • CRM, ERP, SaaS, spreadsheet, and database updates  • Invoice processing, payment slips, payrolls, billing checks, and financial data handling  • Daily/weekly reporting, reconciliation, exception lists, and cross-checking  • Document handling, forms processing, contracts, IDs, checks, ordering, and archiving  • Data normalization, formatting, categorization, and structured entry DATA LABELING & ANNOTATION  • Image, object, text, audio, and video labeling  • Categorization, classification, tagging, and verification  • CCTV and construction footage review  • Sports video analysis and event/action classification  • QA workflows for accuracy and consistency Clients choose us when they need:  • Reliable data labeling and annotation support  • Accurate manual data processing and data entry  • Scalable back-office operations without extra internal hiring  • Managed teams with QA and clear reporting  • A long-term outsourcing partner who can learn their workflow and keep improving it If you need a dependable team for data labeling, data processing, research, back-office operations, reporting, or customer support, send me a message and I will help you define the workflow, team size, SLA, turnaround time, and quality control process