Muhammad Shahzad S.

Dynamics 365 CRM | Dynamics 365 Business Central | Dynamics 365 Expert

Top Rated Plus Freelancer | Microsoft Dynamics 365 Business Central | Microsoft Dynamics 365 CRM | Microsoft Dynamics 365 Sales | Power Apps | Power Automate | Power Pages | Power BI | AL extensions | Microsoft Dynamics 365 Field Service | Microsoft Dynamics 365 Finance & Operations Microsoft Dynamics 365 Architect and Techno-Functional Consultant with 20+ years of experience delivering end-to-end Microsoft business solutions. I help organizations implement, customize, integrate, upgrade, and optimize Microsoft Dynamics environments across ERP, CRM, reporting, automation, portals, and operational workflows. My development experience also covers Microsoft 365 Dataverse and SharePoint-connected solutions, API Integrations using Power Automate, SSIS and OData based ETL, and third-party system integration. I am typically brought in for new implementations, complex customizations, ERP/CRM integration projects, Business Central upgrades, Power Platform solutions, and recovery of underperforming Microsoft Dynamics projects. I have delivered solutions for distribution, e-commerce, banking-related customer care, logistics, education, publishing, manufacturing, NGOs, trading, and professional-service environments. My integration experience includes Amazon, Shopify, Walmart, eBay, 3PL Central, ShipStation, Stripe, QuickBooks, Xero, DocuSign, SigningHub, HubSpot, and bespoke external systems using APIs, Power Automate, web services, Microsoft Business Connector, and SSIS. Core delivery areas include: • Business Central / NAV implementation, process design, AL extensions, custom reports, upgrades, data migration, API integrations, and multi-company solutions. • Dynamics 365 CRM solutions for sales, service, customer care, custom XRM apps, plugins, workflows, JavaScript-based enhancements, and portal integration. • Power Platform solutions using Power Apps, Power Automate, Dataverse, SharePoint, Azure Functions, canvas apps, model-driven apps, and business process automation. • Power Pages portals for recruitment, timesheets, distributor workflows, customer-facing processes, and related business applications. • Dynamics AX / D365 Finance & Operations customization including X++, AIF, SSRS, SSIS, data migration, external integrations, and process automation. Selected project experience includes multichannel order automation from Amazon and Shopify into Business Central, customer and product synchronization, shipment and inventory workflows, Stripe payment flows, CRM-based customer care applications, barcode-enabled solutions, mobile Power Apps, and ERP/CRM integrations for finance, logistics, and commerce operations. If you need a Microsoft Dynamics consultant who understands both business process and technical delivery, I bring architecture discipline, hands-on execution, and practical solutions that reduce manual work, improve data accuracy, and support long-term growth.