Sunila D.

If visitors are landing on your website, application, or digital product but not taking action, I help you understand why and what to fix. With over 12 years of experience in UX, product design, and quality engineering, I conduct structured usability, website, and conversion audits to identify confusion, trust gaps, technical issues, and drop-off points that impact user engagement, sales, and business outcomes. I review both the big picture and the details, including: I review both the big picture and the details, including: • Navigation and page structure • User flow and conversion paths • Calls to action (“Add to Cart,” “Book Now,” “Contact Us”) • Checkout and form behavior • Mobile responsiveness and speed • On-page SEO and technical setup • Usability issues, trust signals, and friction points You receive a clear, prioritized report outlining: • What’s not working • Why it affects users and conversions • Severity level (high to low impact) • Exactly what to change No fluff. No vague advice. Just structured findings and practical next steps your team can implement. I Help With: • Website & Conversion Audits • Usability Testing & UX Reviews • Form & User Journey Analysis • Checkout & Funnel Optimization • Navigation & Structure Improvements • CTA Placement & Messaging Review • Mobile & Performance Analysis • Technical & On-Page SEO Review • Visual Hierarchy & Interface Clarity • Developer-Ready Audit Reports Common Problems I Help Solve: • “My website isn’t converting.” • “People visit but don’t take action.” • “Users abandon checkout or forms.” • “Something feels off but I can’t pinpoint it.” • “We want expert feedback before redesigning.” • “Our team needs clear priorities before making changes.” I’ve helped founders, eCommerce brands, SaaS products, and growing teams improve how customers move through their websites, applications, and digital experiences.