Shohell M.

I support eCommerce teams and founders by owning daily operations and research tasks that directly impact speed, accuracy, and customer experience. ✅ My focus is store operations and online research, backed by strong administrative and virtual support experience. I maintain clean data, structured workflows, and consistent execution so your business runs smoothly day after day. 📌 I work across Amazon, Shopify, eBay, Walmart, WooCommerce, Magento, and Prestashop, supporting listings, order management, customer support, and performance reporting. 🛒 ✅ What I Manage So You Can Focus on Growth 🛍️ E-Commerce Operations • Product research, listing creation, bulk uploads, and catalog cleanup • Order processing, fulfillment tracking, and issue resolution • Inventory monitoring, pricing updates, and SKU data accuracy • Customer support by email and tickets, returns, refunds, and order inquiries • Excel and Google Sheets reporting with daily store admin support 🔎 Online Research and Data Support • Market and competitor research, lead research • Product and supplier research for eCommerce • Data collection, validation, cleanup, and formatting • Web research for decision-making and business reports 🗂️ Administrative Assistance and Virtual Support • Day-to-day admin support, task coordination, and documentation • Accurate data entry, file management, and organization • PDF or scanned document conversion to Word or Excel • SOP follow-up and routine operational tasks 🧰 Platforms and Tools 🏪 Marketplaces and Stores Amazon | Shopify | eBay | Walmart | WooCommerce | Magento | Prestashop | AliExpress 📦 Order, Fulfillment, and Support Tools Oberlo | Dropified | Zendrop | Printful | Interest Print | Jungle Scout | Zendesk 📊 Operations and Data Tools Excel | Google Sheets | Smartsheet | QuickBooks 📌 Professional Track Record • Top Rated Upwork freelancer ⭐ • $100K+ earnings, 200+ contracts, 20,000+ hours • Long-term clients value my accuracy, responsiveness, and consistent delivery 🤝 🌟 Why Clients Work With Me • Strong operational mindset across store, admin, and data work • Reliable online research with clear and organized results • High attention to detail in repetitive workflows • Clear communication and fast response time ⚡ If you need a dependable partner for eCommerce operations, online research, and administrative or virtual assistant support, send me a message with your platform and workflow. I will take it from there. Shohell M.