Mikhaila L.

Hi! I’m Mikha, a dedicated customer service specialist, VA, and graphics design specialist who will help your business grow and deliver quality results. • Graphic Design and Photo Editing – Adobe Photoshop, Inkscape, and Canva • Email Handling and Customer Service – Gmail, Freshdesk • Social Media Management – Facebook, Instagram, Twitter, Pinterest, YouTube • E-commerce Management – WooCommerce, Etsy, Craftsy • Administrative Support – Windows Operating System, Microsoft Office (Excel, PowerPoint, Publisher, Word, etc.), Google Applications (Docs, Forms, Sheets), Adobe Acrobat • File Management – Dropbox and Google Drive • Email Marketing – ConvertKit, MailChimp • Property Management – Opera Hotel Reservations System – Property Management System and Sales • Other – basic computer set-up, troubleshooting and formatting I am a full-time freelancer, available up to 8 hours a day with fast and stable internet connection. I have been working as a freelancer for almost 4 years now, and have successfully helped establish an online business in this course. I uphold honor and excellence, and I highly value honesty, integrity, and accountability. I am driven and detail-oriented yet I always seek ways to improve myself. I am a also a quick-learner and can work with minimal supervision. I am able to establish good working relationship with clients and partners. I graduated from a premiere university in the Philippines with a strong 4-year background in customer service, virtual assistance, event planning, and sales and marketing. You are assured that your job is in good hands! I am certified by the American Hotel and Lodging Educational Institute as a Certified Guest Service Professional (CGSP®)