Karen M.

You run the business. I build the systems that keep it running. I partner with coaches, consultants, course creators, and membership businesses to build the infrastructure that powers their growth. My goal isn't just to implement software — it's to create seamless customer journeys and operational efficiency, so you can step out of the day-to-day tech and focus on what you do best. 🏆 Top Rated Freelancer with 5+ years of experience, bringing systems thinking and fast execution to every build. 🙌 Supported 100+ clients across coaching, education, community, agency, and service-based businesses. I've seen how operational chaos shows up at every stage of growth, and I know how to fix it. If your backend still runs on manual work and memory instead of documented systems, you're not alone. Here's how I help: CRM & CLIENT ACQUISITION SYSTEMS GoHighLevel implementation, CRM setup and optimization, pipeline creation, lead nurture and follow-up workflows, appointment booking systems, reporting dashboards, CRM migration (GoHighLevel, HubSpot, ActiveCampaign) COURSE & MEMBERSHIP OPERATIONS Course setup, membership configuration, product setup, landing pages, checkout optimization, email sequences, student onboarding, course migrations, and ongoing platform administration — across Kajabi, Teachable, Thinkific, Kartra, LearnWorlds, LearnDash, and more COMMUNITY OPERATIONS & MANAGEMENT Circle and Mighty Networks setup, community audits, onboarding systems, space architecture, engagement workflows, event management, member retention strategies SYSTEMS INTEGRATION & AUTOMATION Zapier and Make automation, Stripe and Calendly integrations, workflow automation, CRM migrations, cross-platform integrations, business process optimization SOP DEVELOPMENT & PROCESS DOCUMENTATION Workflow documentation, onboarding SOPs, team process guides, platform-specific SOPs (GHL, Kajabi, Circle), QA procedures, operations playbooks — so your business doesn't run on memory or tribal knowledge AI-ASSISTED WORKFLOWS & AUTOMATION Strategic AI integration (ChatGPT, Claude, Notion AI) for content creation, prompt engineering for business workflows, automation using Zapier + AI, content repurposing systems PLATFORMS I SPECIALIZE IN GoHighLevel, Kajabi, Teachable, Thinkific, Kartra, LearnWorlds, LearnDash, Circle, Zapier, Make, Stripe, Calendly, HubSpot, ActiveCampaign, ConvertKit, MailerLite, Flodesk, ClickUp, Asana, Airtable, WordPress, Wix, Squarespace WAYS TO WORK TOGETHER 🔹 Ongoing Systems Support — starting at $30/hour, for businesses needing consistent CRM, course platform, and automation support 🔹 Project-Based Implementation — custom pricing, for a specific system built or optimized (GHL setup, CRM migration, course platform build, funnel launch) 🔹 Fractional Operations Support — monthly retainer, for growing businesses needing a systems partner without hiring full-time Ready to get out of "Chief Everything Officer" mode? 1️⃣ Drop a message with your goals and budget 2️⃣ Let's find a time for a Discovery Call Talk soon, — Karen