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Junebie D.
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Junebie D.

Expert Customer Service and Administrative Support Personnel

Hi Everyone! Welcome to my UpWork Profile! I am a highly experienced Administrative Assistant and Customer Service Support Expert with over Six Years in the Industry. I have strong experience in handling different facets of Customer Support, whether it be through email, phone, or live chat. My objective is to provide my clients with excellence in service, communication, and reporting. I am reliable, fast learner, energetic, committed, and motivated to work and am able to manage deadlines with a can-do attitude. I am seeking opportunities to provide my services as a 'packaged' virtual assistant where I can help deploy, manage, or suggest a host of different projects/solutions. Detail-oriented professional specializes in administrative support and administrative task: ✅Customer service/ Virtual Assistant ✅ Record retrieval Specialist(HIPAA compliance) requests for claims/legal documentation. ✅Research and Data Entry ✅Telemarketing/Order processing. ✅Email Management for E-commerce / Shopify store / eBay ✅ order confirmation and shipping confirmation email ✅ tracking information email

🇵🇭Cagayan de Oro City, Philippines$15/hr100% JSS4.71 (16)Since Jul 2015

Earnings and projects

MRR
$3k

Last 6 months ÷ 6

World#12,822 / 412k
🇵🇭Country#862 / 56.3k
Revenue, last 30 days
$2.9k

Last 6 months: $18k

World#12,986 / 412k
🇵🇭Country#984 / 56.3k
Total earnings
$213k

Billed in all: $219k

World#13,884 / 412k
🇵🇭Country#1,066 / 56.3k
Per project
$13k

$18k in the last 6 months

World#11,887 / 412k
🇵🇭Country#2,641 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
17

Across 26 contracts

12% fixed88% hourly
World#149,089 / 412k
🇵🇭Country#11,751 / 56.3k

Earnings, last 30 days

$219k+$2.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$216k$218k$220kOct 8Oct 23Nov 7

Skill rankings: Top 2% in US English Dialect

Ranked by MRR among everyone on Upwork with the skill.

  1. #21US English Dialect1,209 freelancers · 🇵🇭 #2Top 2%
  2. #77Legal1,657 freelancers · 🇵🇭 #5Top 5%
  3. #115Customer Satisfaction3,986 freelancers · 🇵🇭 #46Top 3%
  4. #119Phone Support5,089 freelancers · 🇵🇭 #59Top 2%
  5. #124Scheduling6,335 freelancers · 🇵🇭 #39Top 2%
  6. #125Executive Support5,288 freelancers · 🇵🇭 #44Top 2%
  7. #180Zendesk5,908 freelancers · 🇵🇭 #71Top 3%
  8. #295Email Support14,954 freelancers · 🇵🇭 #147Top 2%