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Mikhail Gabriel B.

Mikhail Gabriel B.

Expert in Customer Service with Team Leader and Supervisory Experience

🎉Hey there! 👋 Looking for a customer support superstar who knows how to have fun while getting the job done? Well, look no further! I'm here to bring a touch of excitement and a whole lot of professionalism to your team.🎉 🚀 Rocketing through E-commerce: Currently dominating the fast-paced world of e-commerce, I'm a force to be reckoned with when it comes to selling electronic accessories on Amazon, eBay, Walmart, and our stellar company website. 🚀 Supercharged Customer Support: As a super-efficient and hard-working customer support aficionado, I'm the go-to person for our growing team. I tackle customer emails with lightning speed, pinpoint accuracy, and a virtual smile that radiates through my words. 🚀 Quick Thinking Hero: Thinking on my feet is my secret weapon. I take proactive steps to independently solve problems and deliver top-notch service that leaves customers in awe. 🚀 Consultation Marvel: I possess the incredible ability to consult with customers, truly understand their needs, and recommend the best services that will blow their minds. Need an extra dash of allure? Consider it done! My up-to-date knowledge of services, procedures, and regulations guarantees accuracy and effectiveness. 🚀 Self-Starter Dynamo: I'm a self-starting extraordinaire, fearlessly handling customer inquiries, navigating through policy changes with finesse, and resolving conflicts like a seasoned pro. Plus, I'm a software system whiz, swiftly adapting to new programs and saving the day. 🚀 Passionate Goal Supporter: Choosing me means embracing a partner who not only brings exceptional customer service skills but also possesses an unwavering passion for supporting your business goals. Together, we'll take your company to new heights of success. Ready to inject a fusion of fun and professionalism into your customer support team? Let's join forces and create an unforgettable customer experience that will leave everyone exclaiming, "Wow, these guys really know how to make us smile!" Together, we'll make it happen. 🚀

🇵🇭Caloocan, Philippines$8/hr100% JSSSince Jul 2015

Earnings and projects

MRR
$670

Last 6 months ÷ 6

World#65,560 / 412k
🇵🇭Country#12,979 / 56.3k
Revenue, last 30 days
$660

Last 6 months: $4k

World#55,424 / 412k
🇵🇭Country#12,058 / 56.3k
Total earnings
$33k

Billed in all: $34k

World#104,529 / 412k
🇵🇭Country#17,089 / 56.3k
Per project
$33k

$2k in the last 6 months

World#2,435 / 412k
🇵🇭Country#322 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
1

Across 5 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$34.3k+$660 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$33.5k$34.0k$34.5kOct 8Oct 23Nov 7

Skill rankings: Top 16% in Social Media Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #131Customer Service Training470 freelancers · 🇵🇭 #63Top 28%
  2. #156Customer Acquisition639 freelancers · 🇵🇭 #42Top 24%
  3. #375Ticketing System1,296 freelancers · 🇵🇭 #166Top 29%
  4. #732Team Management3,136 freelancers · 🇵🇭 #241Top 23%
  5. #821Order Tracking2,668 freelancers · 🇵🇭 #591Top 31%
  6. #1,459Phone Support5,089 freelancers · 🇵🇭 #797Top 29%
  7. #3,067Online Chat Support11,527 freelancers · 🇵🇭 #1,949Top 27%
  8. #3,200Email Communication14,123 freelancers · 🇵🇭 #1,822Top 23%