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Lyssa C.

Lyssa C.

Senior eCommerce Customer Support Specialist

Dedicated and results-driven E-Commerce Customer Support Specialist with over 8 years of experience supporting fast-scaling global direct-to-consumer (DTC) brands generating upwards of $100k+/month in revenue. Proven track record in managing high-volume email queues, live chat operations, backend fulfillment workflows, and dispute handling. Highly proficient in Shopify, Zendesk, Gorgias, and subscription management tools, with a strong focus on maintaining exceptional response times and empathetic customer care.

🇵🇭Davao, Philippines$8/hr100% JSS4.47 (2)Since Jul 2015

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#271,455 / 412k
🇵🇭Country#41,852 / 56.3k
Revenue, last 30 days
$0
Total earnings
$4.1k
World#271,455 / 412k
🇵🇭Country#41,852 / 56.3k
Per project
$1k
Projects, last 6 months
0
World#209,850 / 412k
🇵🇭Country#28,963 / 56.3k
Projects in all
4
0% fixed100% hourly
World#283,741 / 412k
🇵🇭Country#28,379 / 56.3k

Earnings, last 30 days

$4.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$4,050$4,100$4,150$4,200Oct 8Oct 23Nov 7

Skills