Audrey L.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Ready to elevate your customer support and project management? Let’s connect! I am a results-oriented professional specializing in customer support and project coordination. With over 10 years of experience in the tech, finance, and hospitality sectors, I excel at driving business growth and maintaining customer loyalty. My adaptability, strong work ethic, and commitment to continuous learning make me a valuable asset to any team. Key Skills: Customer Experience: Email support, mobile app support, Insurance account support, dropshipping Project Coordination: Schedule planning, appointment setting, and sales Training & Problem Solving: Strong analytical skills with a focus on solutions Technical Proficiency: Productivity: MS Suite, G Suite, CRM (Zendesk, Gorgias, Intercom) Communication: Slack, MS Teams, Zoom, Webex, Loom Project Management: Asana, Shortcut, JIRA, Kanban, Trello Industry Knowledge: Dropshipping, Billing, Inbound and Outbound Sales, Client Onboarding, Mobile App Support, Customer Experience, QA Testing, Hospitality Industry, Project Coordination, Project Management, Training, AI-assisted Support, AI Prompt Engineering --- Client Feedback: "Audrey quickly grasped the job dynamics and was effective from day one. She is detail-oriented and completes complex tasks efficiently." "Her commitment to excellence inspires her teammates, and her leadership qualities shine both onsite and remotely. Audrey's exceptional communication skills and attention to detail truly set her apart."