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Jeylac Mae A.
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Jeylac Mae A.

Customer Service Representative, Virtual Assistant

I was a Customer Service Representative for more than 8 years, handling various accounts such as Travel, Telecommunications, and eCommerce with excellent knowledge of Salesforce, Zendesk, Freshdesk, Gorgias, GSuite, Shopify, and many other online tools. I was a Quality Analyst and Supervisor for most of those years.

🇵🇭Dumaguete City, Philippines$10/hr100% JSS4.11 (4)Since Aug 2015

Earnings and projects

MRR
$231

Last 6 months ÷ 6

World#108,234 / 412k
🇵🇭Country#19,368 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $1.4k

Total earnings
$56k

Billed in all: $59k

World#68,768 / 412k
🇵🇭Country#10,640 / 56.3k
Per project
$14k

$1.4k in the last 6 months

World#10,092 / 412k
🇵🇭Country#2,204 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
4

Across 5 contracts

0% fixed100% hourly
World#283,741 / 412k
🇵🇭Country#28,379 / 56.3k

Earnings, last 30 days

$58.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$57k$58k$59k$60kOct 8Oct 23Nov 7

Skill rankings: Top 21% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #153Email Etiquette439 freelancers · 🇵🇭 #87Top 35%
  2. #203Multitasking598 freelancers · 🇵🇭 #104Top 34%
  3. #1,088Order Processing2,648 freelancers · 🇵🇭 #718Top 41%
  4. #1,973Phone Support5,089 freelancers · 🇵🇭 #1,018Top 39%
  5. #2,404Zendesk5,908 freelancers · 🇵🇭 #1,273Top 41%
  6. #3,682English17,148 freelancers · 🇵🇭 #566Top 21%
  7. #4,273Online Chat Support11,527 freelancers · 🇵🇭 #2,614Top 37%
  8. #4,765Email Communication14,123 freelancers · 🇵🇭 #2,504Top 34%