Subham M.
Tech Support & Customer Service Specialist for Online SaaS Startups
Check out my Resume at 𝘄𝘄𝘄.𝗦𝘂𝗯𝗵𝗮𝗺.𝘄𝗼𝗿𝗸 𝗧𝗢𝗣-𝗥𝗔𝗧𝗘𝗗 𝗨𝗽𝘄𝗼𝗿𝗸𝗲𝗿 𝘄𝗶𝘁𝗵:- ⌛ 5,000+ Hours Worked 🌟 5 Stars Average rating ☑️ 100% Job Success Score Solve your customers’ technical challenges with a tech support specialist who bridges the gap between users and your SaaS product. 𝗛𝗮𝘃𝗶𝗻𝗴 𝘄𝗼𝗿𝗸𝗲𝗱 𝗳𝗼𝗿 𝗠𝗮𝗿𝗸𝗲𝘁-𝗱𝗲𝗳𝗶𝗻𝗶𝗻𝗴 𝗦𝗮𝗮𝗦 𝗦𝘁𝗮𝗿𝘁𝘂𝗽𝘀 𝗹𝗶𝗸𝗲- 𝐒𝐄𝐎𝐦𝐚𝐭𝐢𝐜.𝐚𝐢 → A.I. Content Creation SaaS 𝐘𝐮𝐧𝐚𝐏𝐑𝐎.𝐜𝐨𝐦 → Facebook Marketing SaaS 𝐑𝐞𝐯𝐞𝐫𝐬𝐞𝐂𝐨𝐧𝐭𝐚𝐜𝐭.𝐜𝐨𝐦 → LinkedIn Reverse-Email Lookup SaaS 𝐖𝐨𝐫𝐝𝐏𝐫𝐞𝐬𝐬.𝐜𝐨𝐦 → Website/CMS SaaS 𝐁𝐮𝐳𝐳𝐧𝐞𝐫𝐝.𝐜𝐨𝐦 → A.I. Powered E-commerce SaaS I have a strong understanding of the unique challenges faced by online SaaS platforms and deliver proactive, reliable technical support that helps your users maximize the value of your SaaS product. 𝗠𝘆 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗶𝗻𝗰𝗹𝘂𝗱𝗲𝘀: 🔍 Diagnosing and resolving technical issues with precision. 🛠️ Guiding users through complex workflows and product features. 📄 Documenting support cases to improve future troubleshooting. 🚀 Offering feedback to enhance product functionality. 𝗛𝗲𝗿𝗲'𝘀 𝘄𝗵𝗮𝘁 𝘀𝗼𝗺𝗲 𝗼𝗳 𝗺𝘆 𝗽𝗿𝗲𝘃𝗶𝗼𝘂𝘀 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗿𝘀 𝗵𝗮𝘃𝗲 𝘀𝗵𝗮𝗿𝗲𝗱 𝗮𝗯𝗼𝘂𝘁 𝗺𝘆 𝗶𝗺𝗽𝗮𝗰𝘁: ⭐⭐⭐⭐⭐ 𝘚𝘶𝘣𝘩𝘢𝘮 𝘪𝘴 𝘨𝘳𝘦𝘢𝘵 𝘵𝘰 𝘸𝘰𝘳𝘬 𝘸𝘪𝘵𝘩! 𝘏𝘦 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘴 𝘷𝘢𝘭𝘶𝘢𝘣𝘭𝘦 𝘴𝘶𝘨𝘨𝘦𝘴𝘵𝘪𝘰𝘯𝘴, 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘦𝘴 𝘤𝘭𝘦𝘢𝘳𝘭𝘺 𝘢𝘯𝘥 𝘸𝘰𝘳𝘬𝘴 𝘢𝘶𝘵𝘰𝘯𝘰𝘮𝘰𝘶𝘴𝘭𝘺, 𝘸𝘩𝘪𝘤𝘩 𝘪𝘴 𝘪𝘯𝘤𝘳𝘦𝘥𝘪𝘣𝘭𝘺 𝘪𝘮𝘱𝘰𝘳𝘵𝘢𝘯𝘵 𝘧𝘰𝘳 𝘮𝘦 𝘢𝘴 𝘢 𝘣𝘶𝘴𝘺 𝘧𝘰𝘶𝘯𝘥𝘦𝘳. 𝘓𝘰𝘰𝘬𝘪𝘯𝘨 𝘧𝘰𝘳𝘸𝘢𝘳𝘥 𝘵𝘰 𝘤𝘰𝘯𝘵𝘪𝘯𝘶𝘦 𝘸𝘰𝘳𝘬𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘩𝘪𝘮 𝘪𝘯 𝘵𝘩𝘦 𝘧𝘶𝘵𝘶𝘳𝘦. - 𝐌𝐢𝐧𝐡 𝐏𝐡𝐚𝐦, 𝐒𝐄𝐎𝐦𝐚𝐭𝐢𝐜.𝐚𝐢 ⭐⭐⭐⭐⭐ 𝘚𝘶𝘣𝘩𝘢𝘮 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘦𝘥 𝘨𝘰𝘰𝘥 𝘸𝘰𝘳𝘬 𝘧𝘰𝘳 𝘶𝘴. 𝘏𝘦 𝘩𝘢𝘥 𝘵𝘰 𝘭𝘦𝘢𝘳𝘯 𝘮𝘢𝘯𝘺 𝘯𝘦𝘸 𝘴𝘺𝘴𝘵𝘦𝘮𝘴, 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺, 𝘢𝘴 𝘸𝘦𝘭𝘭 𝘢𝘴 𝘷𝘢𝘳𝘪𝘰𝘶𝘴 𝘵𝘳𝘰𝘶𝘣𝘭𝘦𝘴𝘩𝘰𝘰𝘵𝘪𝘯𝘨 𝘴𝘤𝘦𝘯𝘢𝘳𝘪𝘰𝘴 𝘸𝘩𝘪𝘤𝘩 𝘸𝘦𝘳𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘧𝘢𝘤𝘪𝘯𝘨. 𝘏𝘦 𝘸𝘢𝘴 𝘢𝘭𝘴𝘰 𝘥𝘦𝘱𝘦𝘯𝘥𝘢𝘣𝘭𝘦 𝘢𝘯𝘥 𝘰𝘱𝘦𝘯 𝘵𝘰 𝘧𝘦𝘦𝘥𝘣𝘢𝘤𝘬. 𝘞𝘦 𝘢𝘳𝘦 𝘷𝘦𝘳𝘺 𝘱𝘭𝘦𝘢𝘴𝘦𝘥 𝘸𝘪𝘵𝘩 𝘩𝘪𝘴 𝘸𝘰𝘳𝘬 𝘢𝘯𝘥 𝘭𝘰𝘰𝘬 𝘧𝘰𝘳𝘸𝘢𝘳𝘥 𝘵𝘰 𝘤𝘰𝘯𝘵𝘪𝘯𝘶𝘪𝘯𝘨 𝘵𝘰 𝘸𝘰𝘳𝘬 𝘸𝘪𝘵𝘩 𝘩𝘪𝘮 𝘪𝘯 𝘵𝘩𝘦 𝘧𝘶𝘵𝘶𝘳𝘦. 𝘏𝘪𝘨𝘩𝘭𝘺 𝘳𝘦𝘤𝘰𝘮𝘮𝘦𝘯𝘥𝘦𝘥. - 𝐋𝐮𝐜𝐲 𝐖. 𝐒𝐦𝐢𝐭𝐡, 𝐘𝐮𝐧𝐚𝐏𝐑𝐎.𝐜𝐨𝐦 ⭐⭐⭐⭐⭐ 𝘚𝘶𝘣𝘩𝘢𝘮 𝘪𝘴 𝘦𝘯𝘨𝘢𝘨𝘦𝘥 𝘢𝘯𝘥 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘦𝘴 𝘸𝘦𝘭𝘭, 𝘪𝘴 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘪𝘷𝘦 𝘪𝘯 𝘢 𝘳𝘦𝘮𝘰𝘵𝘦 𝘦𝘯𝘷𝘪𝘳𝘰𝘯𝘮𝘦𝘯𝘵 𝘢𝘯𝘥 𝘪𝘴 𝘳𝘦𝘤𝘦𝘱𝘵𝘪𝘷𝘦 𝘵𝘰 𝘧𝘦𝘦𝘥𝘣𝘢𝘤𝘬. 𝘞𝘦 𝘦𝘯𝘫𝘰𝘺𝘦𝘥 𝘸𝘰𝘳𝘬𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘩𝘪𝘮 𝘰𝘯 𝘵𝘩𝘪𝘴 𝘢𝘴𝘴𝘪𝘨𝘯𝘮𝘦𝘯𝘵. - 𝐀𝐧𝐝𝐫𝐞𝐚 𝐁𝐚𝐝𝐠𝐥𝐞𝐲, 𝐖𝐨𝐫𝐝𝐏𝐫𝐞𝐬𝐬.𝐜𝐨𝐦 ⭐⭐⭐⭐⭐ 𝘚𝘵𝘦𝘭𝘭𝘢𝘳 𝘱𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦. 𝘈𝘭𝘸𝘢𝘺𝘴 𝘰𝘯 𝘵𝘪𝘮𝘦, 𝘸𝘪𝘭𝘭𝘪𝘯𝘨 𝘵𝘰 𝘭𝘦𝘢𝘳𝘯, 𝘵𝘢𝘬𝘦 𝘰𝘯 𝘯𝘦𝘸 𝘳𝘰𝘭𝘦𝘴/𝘵𝘢𝘴𝘬𝘴, 𝘨𝘳𝘦𝘢𝘵 𝘌𝘯𝘨𝘭𝘪𝘴𝘩, 𝘢𝘯𝘥 𝘷𝘦𝘳𝘺 𝘧𝘳𝘪𝘦𝘯𝘥𝘭𝘺. - 𝐉𝐞𝐫𝐫𝐲 𝐕𝐚𝐧 𝐆𝐚𝐥𝐝𝐚𝐫, 𝐁𝐮𝐳𝐳𝐧𝐞𝐫𝐝.𝐜𝐨𝐦 Ready to elevate your support to the next level? Let’s collaborate to refine your support strategy and ensure your customers receive the best experience possible. Contact me today to discuss how my expertise can benefit your business.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $243
Billed in all: $50,172$50k
Across 30 contracts
Earnings, last 30 days
Skill rankings: Top 33% in English
Ranked by MRR among everyone on Upwork with the skill.
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