Charles R.

I help companies ship products, fix broken processes, and keep operations running without the chaos. Over 8+ years I've worked as a Senior Product Manager across SaaS, edtech, HR tech, and digital media, leading distributed teams, running complex migrations, and turning messy backlogs into shipped features with measurable results: → 37% conversion lift through structured A/B testing (8 experiments, 4 months) → 4.7x MRR growth scaling a subscription product from $11K to $52K → $5M in incremental revenue through data-driven monetization → 40% faster page loads after leading a full platform migration → Products serving 20M+ monthly users What I bring to the table: Product & Program Management: Roadmapping, requirements gathering, sprint planning, stakeholder alignment, vendor coordination, and cross-functional delivery. I've managed teams of 10+ across US, EMEA, Singapore, and India with 90%+ on-time delivery rates. Operations & Coordination: Calendar management, inbox triage, documentation, process design, tool administration, and keeping distributed teams in sync. I know how to make remote work actually work. Tools I use daily: Jira, Confluence, ClickUp, Figma, Miro, Notion, Amplitude, Segment, Google Analytics, PowerBI, SQL, Google Workspace, Slack, Zoom. Originally from Seattle, Washington, now based in Querétaro, Mexico. Fluent in English and Spanish. Available for contract, part-time (potentially full-time) or project-based work across US and international time zones. Let's talk about what you need done.