Lynne C.

𝐑𝐞𝐥𝐢𝐚𝐛𝐥𝐞 𝐑𝐞𝐦𝐨𝐭𝐞 𝐀𝐝𝐦𝐢𝐧 | 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 | 𝐓𝐫𝐚𝐯𝐞𝐥 𝐏𝐫𝐨 𝐰𝐢𝐭𝐡 𝟐𝟓+ 𝐘𝐞𝐚𝐫𝐬 𝐨𝐟 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 Hi, I’m Lynne. A calm, capable and customer-focused professional with over 25 years of experience supporting businesses across a wide range of sectors, from corporate tech to international travel. For the past 7 months, I've been working remotely supporting a Steel Industry Consulting company based in London. Providing personal and professional assistance to the CEO in all manners of business and family life. Including looking after the company finances and taking care of all bookkeeping through Xero. Ensuring suppliers are paid timeously. Helping coordinate and plan international travel, particularly to remote areas in Norway. Prior to that, I spent 14 months working remotely for a UK-based Optician, managing NHS voucher submissions, customer enquiries, appointment bookings and all the day-to-day admin. All independently, and without being chased. My client trusted me to run things smoothly while they focused on their patients. Before that, I led operations and release management in a fast-paced FinTech company. I’ve managed teams, streamlined workflows, juggled priorities and kept multiple plates spinning without dropping a single one. Agile project management, customer escalations, internal systems and reporting were all part of the day job. And for the last three and a half years, I’ve also built and grown my own travel business from scratch, focusing on luxury holidays, honeymoons and destination weddings. I know what it means to create brilliant customer experiences, even when clients are emotional, stressed, or on the other side of the world. What I bring to the table: - 25+ years of real-world business support, operations and admin experience - Remote working discipline, trustworthiness and independence - Outstanding written English and effective communication - Tech savvy (CRM tools, NHS systems, appointment diaries, YouTrack, MS Office, Google Drive) - Proactive attitude. I don’t wait to be told what to do and enjoy working autonomously If you’re looking for someone who will treat your business like their own, with care, professionalism, and just the right amount of humour then I’d love to help.