Mae V.

Podcast Manager & Editor / SMM / Graphic Designer

◉ Podcast Editor/ Podcast VA (Production /Quality Control) - Audacity (removing word fillers, pauses, background noise, compressor, mixing, etc.) - WordPress (Podcast transcript to blog posting) - Transcription - Post production - Uploading new episodes through Libsyn or Buzzsprout - Soundcloud, Apple Podcast, Spotify, Stitcher, iTunes, etc. - Scheduling short clips /snippets (FB, LinkedIn, YouTube, etc) - Email management (AweBer) ◉ YouTube Video Editing - Filmora, Adobe Premiere (Basic) - Phone Apps such as (Capcut, VLLO, Power Directory) ◉ Graphic Designer Assistant - Canva (Social media post creation, E-book) - Photoshop (invitation, business card, logo, t-shirt design, etc,) ◉ Social Media Management: - Instagram growth - Instagram Ads - Follow/Unfollowing, Liking, Commenting, Stories, DM - Canva Design - Keyword Analysis (Hashtag Research) - Scheduling (Buffer, Later, Hootsuite) - Facebook Management - Facebook Ads - YouTube Management *** Knowledgeable other platforms such as Facebook, Twitter, Tiktok, LinkedIn ◉ Customer Service: - Email Management - Chat Support - Process refunds - Onboarding clients - Handling basic issues - Solving complex issues - Team Management - Providing new strategies and processes (SOP) - Hiring and provide training for new VA - Sales Validation - Database Management Tools: Gmail, G Suites, Hiver, Asana, Trello, Streak, Zapier, Zoho, Chargebee, Paypal, Skype, Loom, Slack, Whatsapp, Zoom, Google Meet, DropBox, MailChimp, Pipedrive ◉ Data Entry Experience - Excel/Googsheet Expert - Internet Researching Other Skills: Powerpoint Animation/Presentation