Vikrant S.
Kaseya-CW Automate - MSP Consultant | Office 365 admin| Helpdesk (NOC)
I have 14+ years of experience in Technical Support and IT Infrastructure Management, helping businesses maintain secure, reliable, and high-performance IT environments. I specialize in server administration, cloud services, backup solutions, RMM tools, and enterprise IT support. ***Core Expertise*** Microsoft & Server Administration::- -Windows Server 2008 R2, 2012, 2016, 2019, 2022,2025 -Windows XP, Vista, 7, 8, 10, 11 -Microsoft application troubleshooting and support. -Office 365 / Microsoft 365 administration -On-premise to Office 365 mailbox migrations -PST to Cloud migrations Cloud Platforms::- Microsoft Azure Amazon Web Services (AWS) RMM & Monitoring Tools::- N-able Ncentral, ConnectWise Automate(LabTech) Kaseya Administration::- Patch Management Scripting & Automation Backup & Antivirus Management Monitoring, Reporting, Migration & Integrations ConnectWise Automate (LabTech)::- Customization & Development Monitoring, Patching, Backup Management Reporting, Migration, Integrations, Version Upgrades Virtualization::- Hyper-V VMware ESXi VMware Workstation Citrix Cloud Backup & Disaster Recovery::- Veeam Backup Datto Acronis ShadowProtect Altaro Azure Endpoint Backup Security & Endpoint Protection::- Microsoft Defender for Endpoint Webroot CrowdStrike Kaspersky Bitdefender SentinelOne Storage & NAS::- Synology NAS administration Synology cloud backup Buffalo NAS configuration Network and Windows Support::- Server support and Configure. Workstation & Network troubleshooting Help Desk & Remote support IT infrastructure monitoring
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.5k
Billed in all: $205,087$205k
$1.7k in the last 6 months
Across 63 contracts
Earnings, last 30 days
Skill rankings: Top 8% in Data Backup
Ranked by MRR among everyone on Upwork with the skill.
- #9Backup Administration113 freelancers · 🇮🇳 #3Top 8%🇮🇳#3 of 29
- #15Data Backup191 freelancers · 🇮🇳 #4Top 8%🇮🇳#4 of 21
- #16VMware ESX Server178 freelancers · 🇮🇳 #2Top 9%🇮🇳#2 of 18
- #18Veeam115 freelancers · 🇮🇳 #4Top 16%🇮🇳#4 of 20
- #19ConnectWise Automate81 freelancers · 🇮🇳 #3Top 23%🇮🇳#3 of 16
- #22Server Virtualization135 freelancers · 🇮🇳 #3Top 16%🇮🇳#3 of 12
- #43Firewall448 freelancers · 🇮🇳 #5Top 10%🇮🇳#5 of 61
- #112Windows Server862 freelancers · 🇮🇳 #13Top 13%🇮🇳#13 of 91