Lancelot S.

Results-driven Telemarketing professional with over 15 years of experience in generating new business appointments, driving revenue growth, and building lasting client relationships. Proven track record of exceeding targets and delivering excellent telemarketing performance. Excellent communication and negotiation skills with a passion for providing exceptional customer service. Bachelor of Commerce (BCom), Marketing from The University of the West Indies, Mona. Proficient in sales techniques, CRM management, and objection handling. Recognized for outstanding leadership and strong collaboration abilities. Enthusiastic about contributing to a dynamic marketing team and driving business success through effective telemarketing strategies. MY LIFE PHILOSOPHY Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful. STRENGTHS Communication Excellent verbal and written communication skills, effectively conveying product and service information resulting in a 60% increase in successful sales. Negotiation Strong negotiation skills, successfully closing deals and securing long-term client partnerships, resulting in a 40% increase in revenue. Time Management Exceptional time management skills, adept at multitasking and prioritizing tasks to meet and exceed daily call and duration targets. SKILLS Sales Customer Service Lead Generation Cold Calling CRM Management Relationship Building Objection Handling Time Management