Daria K.

I am a QA Lead with 12+ years in IT, specializing in building quality systems for SaaS products and fast-moving startups. I help companies deliver faster without sacrificing reliability by designing practical quality strategies, optimizing delivery processes, and implementing balanced test automation. As a former Head of QA for a B2B SaaS product, I built the QA department from scratch, reduced cycle time by over 60%, and established Incident & Problem Management processes that improved customer satisfaction during critical incidents. My work focuses not only on testing, but on transforming quality into a business enabler rather than a bottleneck. I work at the intersection of Product, Engineering, and Business, acting as a bridge to improve decision-making, release readiness, and long-term product stability. I am experienced in Agile, Lean, Scrum, and Kanban environments, and I regularly use metrics such as MTTR, cycle time, CFD, and scope creep to drive process improvements. What I can help you with: 🔹 QA strategy for startups and SaaS. 🔹 Test process setup from scratch. 🔹 Audit and optimization of existing QA processes. 🔹 Incident & Problem Management implementation. 🔹 Agile quality transformation (Shift-left / Shift-right). 🔹 Delivery management and risk assessment.