Cilene V.

I help agencies, SaaS companies, and growing businesses manage complex digital projects involving websites, SaaS products, SEO, content workflows, paid media coordination, and cross-functional delivery teams. I’m a Senior Project Manager and Product Operations with 10+ years of experience managing remote teams, coordinating multi-workstream projects, and keeping fast-moving client engagements organized across agency, marketing, SaaS, and operational environments. I specialize in: • Agency Project Management • Product & SaaS Operations • Website Project Coordination • Sprint Planning & Agile Workflows • Cross-functional Team Management • Client Onboarding & Delivery Management • SEO & Content Workflow Coordination • Website Launches & Optimization • Stakeholder Reporting & Async Communication • Scope, Timeline & Risk Management • Workflow Documentation & Process Improvement • QA & Delivery Coordination Recent Project Experience: • Managed 30+ websites and SaaS/API-driven products across fast-paced agency and operational environments • Optimized and coordinated updates across 23+ websites, including attribution tracking fixes, workflow improvements, and website optimization initiatives • Supported the launch of a new ecosystem API platform designed as a unified hub for API marketplace management and developer access • Coordinated cross-functional teams across development, SEO, paid media, social media, QA, and content • Managed onboarding and delivery workflows for multiple concurrent client engagements • Led Agile sprint planning and task coordination across distributed teams • Improved project visibility and workflow organization using ClickUp and async communication systems • Coordinated website builds, optimization projects, and operational delivery workflows • Managed timelines, approvals, stakeholder communication, and cross-team dependencies across fast-moving projects • Collaborated with developers, marketing teams, and stakeholders to align business goals, technical execution, and user experience improvements One of my strengths is managing onboarding and multi-workstream delivery without allowing projects to become disorganized or overwhelming for teams. I focus heavily on structure, communication, accountability, and proactive follow-ups to keep projects moving efficiently. I’m highly comfortable balancing: • Multiple active clients • Tight timelines and changing priorities • Cross-functional collaboration • Client communication and approvals • Async operational workflows • Technical and non-technical coordination Industry Experience: • Digital Marketing Agencies • Healthcare & Clinics • Real Estate • SaaS & API-driven Products • eCommerce & Shopify Project Management & Collaboration Tools: • ClickUp • Jira (Atlassian) • Trello • Notion • Confluence • Slack • Microsoft Teams • Google Workspace • Agile/Scrum workflows Why Clients Work With Me: • Strong operational organization • Calm and proactive communication • Ability to manage multiple moving parts simultaneously • Strong client-facing communication • Structured project execution • Team alignment and accountability • Technical + business coordination mindset Availability: 20–30+ hours/week with strong overlap during US business hours (CT/ET). Portfolio: cilene-veloria-pm-portfolio.lovable.app