John Christopher A.

I have been working in the IT industry first as Service Desk, then Help Desk, then moved to tiered MSP IT Support with extensive experience and background knowledge on Active Directory, Azure Active Directory, Office 365 Administration, Datto Backup deployment, administration, and troubleshooting. I also have extensive knowledge in repairing, diagnosing, and troubleshooting computers, be it hardware or software. I have been working with Microsoft Windows for the full length of my career. I am also conversationally proficient in both English and Filipino and have been employing this skill since I was a child. I am familiar with slangs, cultural differences, and social interactions and I am familiar with social trends that can turn the mood of the conversation whenever needed.