Syed Salman R.

24/7 dispatch and call answering for taxi, limousine and delivery companies, plus SEO and websites that bring you more bookings. Serving transport companies in the USA, Canada, the UK and Australia since 2010, and on the phones with US customers since 2007. I'm Salman, Director of Grasp Solutions, a dispatch and call center company. On Upwork I've earned $100K+ over 3,000+ hours, mostly dispatching for taxi, limousine, food delivery and logistics companies. DISPATCH & CALL CENTER (my core) • 24/7 dispatch for taxi, limousine, coach bus, food delivery and logistics companies • Built for multitasking: several calls at once while entering bookings, monitoring drivers and dispatching trips • Hands-on in LimoAnywhere and TaxiCaller, or I learn your system quickly • Bookings, quotes and reservations by phone, email and text • Reminder, confirmation and wake-up calls, so no pickup is missed • Late drivers, no-shows and last-minute changes handled on the spot • After-hours and overflow call answering under your company name • Virtual assistance: order processing, data entry, email and chat support SEO & WEBSITE DEVELOPMENT (for service businesses) • Website speed optimization: faster pages that rank higher and convert better • Local SEO and Google Business Profile, to push your key services to the best possible rankings • Keyword research, on-page and technical SEO, content and monthly reporting • Websites on WordPress, Shopify or custom builds (Next.js/React), with booking and quote forms WHY CLIENTS STAY • Long-term partnerships: several of my Upwork contracts ran 1.5 years or more • I know transport from the inside: airport runs, peak-hour rushes, driver issues • Round-the-clock coverage across US, Canadian, UK and Australian time zones, fluent English, clear daily reporting • One partner for operations and growth: we answer your calls and help you get more of them "Overall Salman and his team are solid dispatchers that are a true pleasure to work with." (Logistics delivery client, 20-month contract) LET'S TALK Message me with your business type, call volume and the hours you need covered. I'll send back a coverage plan and a quote.