Irine D.

Customer Service Expert | Virtual Assistant | CRM & CMS Management

Running a business is demanding, daily admin tasks shouldn’t slow you down. That’s where I come in. I'm Irine, I’m a reliable and detail-oriented Virtual Assistant with hands-on experience supporting businesses through administrative support, e-commerce operations, data entry, and customer service. I help business owners stay organized, maintain accurate records, and ensure daily operations run smoothly so they can focus on growth. I don’t just complete tasks, I make sure they’re done accurately, efficiently, and with clear communication. What I Can Help You With ✅ Email & calendar management ✅ Data entry and document organization ✅ Customer support (email & chat) ✅ Order processing, invoicing, and tracking ✅ CRM & admin support ✅ E-commerce support (Shopify & Xero) Relevant Experience • Admin and customer support, order & shipment management, invoicing using Shopify and Xero • E-commerce data entry and product uploads on Shopify • Dropshipping operations, order coordination, and shipment tracking (US-based orders) • Lead generation and data research using Excel • Data entry and verification using Google Maps Clients choose to work with me because I am highly organized and deadline-driven, have strong attention to detail, communicate clearly and professionally, learn new tools and processes quickly, and provide consistent, dependable remote support. If you’re looking for a VA you can trust with your daily operations, let’s connect and discuss how I can support your business.