Roberto Jr D.
EXPERIENCED Receptionist | Customer Service | Virtual Assistant
📢 𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗮 𝗰𝗮𝗽𝗮𝗯𝗹𝗲 𝘃𝗶𝗿𝘁𝘂𝗮𝗹 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 𝗳𝗼𝗿 𝗮 𝗹𝗼𝗻𝗴-𝘁𝗲𝗿𝗺 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽? 𝗜 𝗚𝗢𝗧 𝗬𝗢𝗨!👌 🖐Allow me to introduce myself: I'm a Receptionist and Intake Specialist/Appointment Setter with extensive operations support experience. As a consummate professional, I'm very driven and customer service-oriented. I offer hands-on experience and great communication skills coupled with a friendly, confident, and pleasing personality to maximize the comfort and satisfaction of the clients. Having traveled extensively, I have an appreciation for the rich diversity of clients. 📌I have extensive hotel experience in the Hospitality Industry as an in-person Front Desk Receptionist | Guest Service Officer | Telephone Operator. I had been employed with big hotel chains such as Hyatt property in Doha, Qatar and Hilton property in Dubai, United Arab Emirates. 📌 I have worked virtually/online for US-based hotel booking service as Reservation Specialist and also for Law Offices based in California and Iowa as Receptionist and Secretary. 🏆List of things I have used and familiar with: Hotel Property Management Systems(PMS): Protel, Opera, and OnQ Online Travel Agencies(OTA): Booking.com, Agoda, Expedia, HotelBeds and others Law Firm / Legal Client Relationship Management(CRM) softwares: Clio Grow, Clio Manage, LawMatics, Clinked, ClickUp, GoHighLevel Phone Systems: Avaya, GoTo Connect, Dialpad, SoftPhone, 8x8 Phones, Ring Central General/Web-based Tools: Microsoft Office/Teams/Outlook, Google Workspace (Mail/Docs/Calendar/Meet), Slack, Acuity Scheduling, Zoom, Calendly, Clockify Outlined below are three straightforward steps to connect with me: 👉 Drop me a message on Upwork. 👉 Hit the green "Schedule a Meeting" Button. 👉 Select a 30-minute slot, and I'll promptly confirm the appointment.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.9k
Billed in all: $16,681$17k
$950 in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 19% in English
Ranked by MRR among everyone on Upwork with the skill.
- #15Telephone System60 freelancers · 🇵🇭 #6Top 25%🇵🇭#6 of 16
- #57Front Desk156 freelancers · 🇵🇭 #30Top 37%🇵🇭#30 of 72
- #303Problem Resolution837 freelancers · 🇵🇭 #83Top 36%🇵🇭#83 of 208
- #409Call Center Management1,271 freelancers · 🇵🇭 #172Top 32%🇵🇭#172 of 484
- #428Receptionist Skills1,446 freelancers · 🇵🇭 #186Top 30%🇵🇭#186 of 533
- #492Legal1,657 freelancers · 🇵🇭 #64Top 30%🇵🇭#64 of 147
- #1,428Customer Satisfaction3,986 freelancers · 🇵🇭 #709Top 36%🇵🇭#709 of 1,816
- #1,856Phone Support5,089 freelancers · 🇵🇭 #970Top 36%🇵🇭#970 of 2,568