Dragana I.

Your to-do list called. It wants a plan. Hi, I'm Dragana, and I turn chaos into calendars & order! 12 years of keeping brands organized, on time and (mostly) stress-free. I plan the content, build the calendars, follow up on everything and make sure it all goes live on time. Here is what I can help with: *** PROJECT & OPERATIONS MANAGEMENT - Managing up to 7 clients at once and running their marketing strategy smoothly - Building Asana, Monday and Trello workflows from scratch, and improving existing ones - Monday boards for projects and events, with phases, owners and deadlines - SOPs and checklists so your team knows who does what - Following up on everything: action items, meeting notes, questions and deadlines - Weekly trackers, reports, Google Sheets and Excel - Event planning from first checklist to follow-up, including RSVP tracking - Client and new-hire onboarding, plus hiring support: job ads, application forms, interview guides, onboarding checklists - Mapping and improving content creation and publishing processes - Coordinating the team, respecting workloads, setting realistic deadlines - Pitching new ideas to solve business challenges, and creating or assigning the assets you need - Tools: Asana, Monday, Trello, Slack, Google Workspace *** VIRTUAL & EXECUTIVE ASSISTANT SUPPORT - Inbox and calendar management, follow-ups, trackers and note-taking - Meeting notes and action items - Google Drive organization - Data and reporting: spreadsheets, trackers and dashboards *** CONTENT STRATEGY & CALENDARS - Editorial, social and digital calendars (weekly, monthly, quarterly) that match your brand - Content audits, content strategy, content pillars, brand voice guides and content briefs - Campaign and launch planning - Creator and influencer coordination - Keyword planning with SurferSEO and Google Docs - Analytics reporting - Repurposing old content, and turning videos into blogs, social posts and emails *** CONTENT WRITING & SEO 10 years of copywriting, creative writing, editing and SEO writing. - Blogs, SEO articles, e-books and whitepapers - Newsletters and welcome email series - Product descriptions, About Us sections, packaging copy, subscription box booklets and insert cards - Customer FAQs, help center and knowledge base articles - Proofreading, copy editing, and editing AI-written content so it sounds human - Republishing and editing on dev.to, Medium and Hackernoon *** HOW I USE AI - My writing is always my own. I never use AI to write your content. - I use ChatGPT, Claude and Gemini to stay organized: sorting notes, spotting gaps, planning and tidying trackers. - I only use AI where it's needed and allowed. I follow your rules, and I'm just as happy working without it. *** SOCIAL MEDIA MANAGEMENT - Mapping out posts, writing captions, designing and scheduling in Later, Hootsuite, Kontentino, SocialBee and Buffer - Hashtag and data research - LinkedIn, Instagram, Facebook and Twitter posts - Canva templates and carousels *** EMAIL MARKETING & DESIGN - HubSpot, ActiveCampaign, Klaviyo, Mailchimp, Omnisend and SendGrid - Klaviyo flows (welcome, abandoned cart, post-purchase) and automated sequences - Segmented lists, list cleanup, moving between email platforms - Emails that convert, designed to match your brand *** WEBSITES & WEBFLOW - Building and updating Webflow pages, CMS content, forms and SEO basics - Fixing mobile layouts and connecting forms to your tools - Moving a website onto the ASP Events platform (a CMS for event websites) and rebuilding its pages - Also WordPress, Ghost, Contentful, Sanity, LandBot and Walloflove *** YOUTUBE SETUP & PUBLISHING - Channel setup and branding - Videos with titles, descriptions, thumbnails and playlists - Embedding videos on your website *** CRM, FORMS & AUTOMATION - GoHighLevel pipelines, workflows, tags and forms - HubSpot and Typeform - Forms that send submissions to the right person, and clean contact lists with no duplicates *** GRAPHIC DESIGN (CANVA) - Brand kits and templates, presentations - Flyers, posters, menus and print-ready files - Infographics, carousels - Social posts, whitepapers, e-books and digital booklets - Website banners, homepage ideas, subscription box inserts and digital vision boards *** TRANSLATION & LOCALIZATION - English to Macedonian translation, localization and proofreading I'm a friendly, hardworking, reliable teammate who loves a good checklist, and I recently earned my Google Project Management Certification. Message me anytime, I'd love to hear about your project! :)