Irina Elsbeth B.

I have been in the call center industry for almost 10 years, started from being a Customer Service assistant then Helpdesk Analyst to Incident Manager/Coordinator. My experiences helped me develop my skill in communication, virtual admin tasks and Management. I have been in the call center industry and manage accounts which helps customer/clients in their needs and provide best satistisfactory level of service. I am a fast learner and able to finish/complete tasks under time pressure and also I am still willing to learn things that I am unaware of in the industry. I am also ready to face challenges and make sure to overcome them to be able to execute the tasks given.