Rosally B.

★★★★★"Morning Sally, so we had a huge day of sales yesterday, in fact the biggest day we've ever had in Aus :) Your great customer service work is a big part of this, keeping existing and future customers happy helps improve reviews and encourages people to talk to family and friends about the product. Great work :)" ★★★★★"Sally gave more than I expected. She is definitely someone I would rehire. Excellent work ethic, extremely friendly to customers, and overall dedicated employee." Have you ever wanted to have loyal customers but had no retention strategy? If so, you aren’t alone. The problem with most e-commerce stores have with getting even a 5% customer retention is bad customer support. It costs 5x as much to attract a new customer as it does to retain a current one. You see, loyal customers return to brands and spend 31% more than new customers. Luckily, this is exactly what I do for clients. I help E-commerce stores increase sales by providing an excellent customer experience that will leave customers delighted and willing to continue doing business with you. Along with increasing website traffic without spending on Facebook ads. And Unlike some “experts”, I don’t use a cookie-cutter approach… I learn about your business and your customers and I develop a retention strategy that will work for YOU. And if you need help in that department… Send me a proposal and we’ll get started. Now, if you’re still not 100% convinced this will be worth your investment, I understand. We could always start off with a small project with shared risk and then keep going if you’re happy with my work. Chances are that you’ll be more than happy. Looking forward to hearing from you, Send me a message and let’s get it started!