Princess Joy P.

With 8 years of experience as a full-time remote Customer Service Supervisor, Dispatcher, and 6 months as a Data Annotator, I bring a strong record of team collaboration, attention to detail, and a can-do attitude. I am confident that I am the candidate you’re looking for. I hold a Bachelor’s degree in Food Technology and began my career as a Quality Control Officer in the food industry. I then transitioned into customer service, where I spent 4 years as a Customer Service Professional and Subject Matter Expert/Trainer in a BPO setting. This role equipped me with valuable skills in delivering high-quality customer support. In addition, I have 2 years of experience as a Virtual Assistant and 3 years in remote roles as a Customer Service Manager, Scheduler, and Data Annotator. My experience also includes 6 years as a Dispatcher for interpreting and trucking companies. I am well-versed in managing client needs under pressure, consistently working to exceed expectations. I am proficient in MS Word, Excel, Google Sheets, Google Docs, Intercom, and HubSpot. Fluent in English, I am adaptable and quick to adjust to meet the evolving needs of any business.