Skip to content
BackNov 7
Sara Grace L.
Upwork badge

Sara Grace L.

Customer Support and Operations Specialist | Client Success Specialist

Hi! I’m a Top Rated Plus Virtual Assistant with over 10 years of professional experience supporting global clients in customer service, virtual assistance, and operations support. I started my career in top-tier call centers handling international accounts across customer support, technical support, and sales — which built my strong communication skills, adaptability, and calm-under-pressure work style. Today, I bring that same professionalism into the freelance world, helping businesses stay organized, responsive, and stress-free. I specialize in providing reliable, high-quality support across multiple areas: ✔ Customer support (email, chat, and phone) ✔ Virtual assistant & admin support ✔ Data entry and online research ✔ Inbox and calendar management ✔ CRM and order processing ✔ E-commerce and client support ✔ Event planning & coordination assistance Beyond being a VA, I also have experience as an event stylist and planner — which means I’m naturally detail-oriented, creative, and highly organized. I’m a true multitasker who can juggle multiple responsibilities without compromising quality. Clients love working with me because I am: ⭐ Proactive and dependable ⭐ Easy to communicate with ⭐ Fast learner and adaptable ⭐ Committed to long-term partnerships If you’re looking for someone who can think ahead, take initiative, and treat your business with care — I’d love to be part of your team. Let’s build something great together!

🇵🇭Bacolod City, Philippines$10/hr100% JSS4.44 (10)Since Oct 2015

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#21,521 / 412k
🇵🇭Country#2,340 / 56.3k
Revenue, last 30 days
$2.1k

Last 6 months: $12k

World#19,709 / 412k
🇵🇭Country#2,228 / 56.3k
Total earnings
$104k

Billed in all: $108k

World#37,351 / 412k
🇵🇭Country#4,783 / 56.3k
Per project
$6.5k

$4.2k in the last 6 months

World#26,386 / 412k
🇵🇭Country#6,289 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
16

Across 20 contracts

10% fixed90% hourly
World#155,087 / 412k
🇵🇭Country#12,320 / 56.3k

Earnings, last 30 days

$108k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$104k$106k$108k$110kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #1,138Customer Support20,101 freelancers · 🇵🇭 #492Top 6%
  2. #1,845Data Entry53,630 freelancers · 🇵🇭 #754Top 3%
  3. #1,916Customer Service37,167 freelancers · 🇵🇭 #807Top 5%