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Christie V.
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Christie V.

Training & Learning Strategy Expert I L&D AI Enablement

𝗜 𝗱𝗲𝘀𝗶𝗴𝗻, 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁, 𝗮𝗻𝗱 𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗲 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗹𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝘁𝗼 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 𝗟𝗠𝗦 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻, 𝗿𝗲𝗱𝘂𝗰𝗲 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗳𝗿𝗶𝗰𝘁𝗶𝗼𝗻, 𝘀𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲, 𝗮𝗻𝗱 𝗺𝗮𝘅𝗶𝗺𝗶𝘇𝗲 𝘁𝗵𝗲 𝗿𝗲𝘁𝘂𝗿𝗻 𝗼𝗻 𝘆𝗼𝘂𝗿 𝗹𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗶𝗻𝘃𝗲𝘀𝘁𝗺𝗲𝗻𝘁. Most organizations think they have a training problem. In reality, they have a systems problem- and it's invisible until someone with the right methodology looks. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗘𝗡𝗧𝗘𝗥𝗣𝗥𝗜𝗦𝗘 𝗟&𝗗 𝗟𝗘𝗔𝗗𝗘𝗥𝗦 𝗛𝗜𝗥𝗘 𝗠𝗘 𝗪𝗛𝗘𝗡: ✓ Training exists but adoption is low and no one can explain why. ✓ An LMS implementation is underperforming, over budget, or about to be replaced. ✓ Leadership is questioning L&D ROI and you need data to defend the investment. ✓ You're building a learning system from scratch and need architecture—not just content. ✓ You need governance and sustainment planning, not just a one-time implementation. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗜'𝗠 𝗔 𝗟𝗘𝗔𝗥𝗡𝗜𝗡𝗚 𝗦𝗬𝗦𝗧𝗘𝗠𝗦 𝗔𝗥𝗖𝗛𝗜𝗧𝗘𝗖𝗧 with a doctorate in instructional technology and 15+ years of experience working inside complex organizations. I specialize in diagnosing why your learning ecosystem isn't working and delivering a research-backed roadmap to fix it before you spend another dollar on content. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗠𝗬 𝗙𝗨𝗟𝗟-𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗔𝗣𝗣𝗥𝗢𝗔𝗖𝗛 𝗗𝗜𝗦𝗖𝗢𝗩𝗘𝗥𝗬 & 𝗗𝗜𝗔𝗚𝗡𝗢𝗦𝗜𝗦 Stakeholder interviews, learner surveys, system audits, friction mapping, and cognitive load analysis. 𝗔𝗥𝗖𝗛𝗜𝗧𝗘𝗖𝗧𝗨𝗥𝗘 & 𝗗𝗘𝗦𝗜𝗚𝗡 Learning ecosystem design, governance frameworks, and full lifecycle planning (trigger → onboarding → structured learning → moment of need → sustainment). 𝗜𝗠𝗣𝗟𝗘𝗠𝗘𝗡𝗧𝗔𝗧𝗜𝗢𝗡 & 𝗕𝗨𝗜𝗟𝗗 Platform selection, LMS migration, system build, and team handoff with sustainable governance. 𝗦𝗨𝗦𝗧𝗔𝗜𝗡𝗠𝗘𝗡𝗧 Playbook development, SOP creation, job aid design, and governance structures that survive team transitions. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗣𝗔𝗦𝗧 𝗥𝗘𝗦𝗨𝗟𝗧𝗦 • Diagnosed adoption and governance failures across an LMS serving 8,000+ users, restructured the architecture, and eliminated the need for additional headcount. • Built validated competency frameworks for 600+ affiliate organizations from original mixed-methods research. • Saved a client $60K in software costs through strategic LMS procurement and implementation planning. • Designed and launched a methodology-based learning platform now serving 1,400+ users with a 4.9/5 satisfaction rating. • Built governance and handoff models for a 2,000+ user platform that sustained adoption after key team members left. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 Docebo • LMS365 • TalentLMS • Moodle • Canvas • Cornerstone • LearnDash ━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗡𝗘𝗫𝗧 𝗦𝗧𝗘𝗣𝗦 𝗡𝗘𝗫𝗧 𝗦𝗧𝗘𝗣𝗦 If you're planning an LMS and product implementation, improving platform adoption, or redesigning your learning ecosystem, I'd be happy to discuss your objectives and determine whether I'm the right fit for your project. For organizations seeking strategic guidance before implementation, I also offer paid consultation sessions to help identify root causes, evaluate options, and develop a clear roadmap forward.

🇺🇸Asheville, United States$250/hr100% JSS5.00 (23)Since Oct 2015
GlobeUpwork

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#38,184 / 412k
🇺🇸Country#7,833 / 62.1k
Revenue, last 30 days
—

Read daily since Oct 28, under 30 days

Total earnings
$102k

Billed in all: $110k

World#38,184 / 412k
🇺🇸Country#7,833 / 62.1k
Per project
$3.2k
Projects, last 6 months
0
World#209,850 / 412k
🇺🇸Country#27,405 / 62.1k
Projects in all
32

Across 36 contracts

64% fixed36% hourly
World#92,223 / 412k
🇺🇸Country#13,791 / 62.1k

Earnings, last 30 days

$110kNothing earned since Oct 28Billed in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$106k$108k$110k$112kOct 28Nov 2Nov 7

Tracked from Oct 28, 2026.

Skills