Skip to content
BackNov 7
Sherri-Ann Alecia W.

Sherri-Ann Alecia W.

Market Research Analyst I Customer Experience Professional

As a Market Research Analyst with 10+ years of experience, I specialize in delivering actionable insights that drive business success. My background combines in-depth market analysis with hands-on customer support expertise, enabling me to translate data into strategies that enhance customer experience, satisfaction, and loyalty. I have extensive experience in client-facing roles, including onboarding new clients, coordinating service and product delivery, and managing escalations to ensure a seamless customer journey Check out my profile to learn more about my work and how I can help you. 📌 MARKET RESEARCH COMES FIRST If you're planning to launch a new product or service, expand into new markets, improve your offerings, or explore new business opportunities, it's crucial to conduct comprehensive market research before making any strategic decisions. That's where I come in - I can provide the market information and high-level analysis you need to make informed business decisions. 📌 MARKET FOCUS Whilst I have worked on projects in various industries and verticals, below are some of the key areas that I command industry research knowledge: 🔹SaaS 🔹Cannabis industry 🔹Circular Economy 🔹Synthetic and natural cosmetics industry 🔹Construction - timber, concrete, fixtures & fittings 🔹Education 🔹Corporate Social Responsibility and Sustainability 🔹Medical Supplies and Equipment 🔹Influencer research (YouTube, Instagram, Facebook etc.) 🔹Real Estate 🔹Psychometrics 🔹Investor research 🔹Industrial psychology 🔹Healthcare research 🔹Electric vehicle 🔹Furniture 🔹Retail I also specialize in moderating IDIs and Focus Groups.

🇺🇸Nyack, United States$55/hr100% JSS4.94 (131)Since Oct 2015

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#25,850 / 412k
🇺🇸Country#5,702 / 62.1k
Revenue, last 30 days
$0
Total earnings
$140k

Billed in all: $141k

World#25,850 / 412k
🇺🇸Country#5,702 / 62.1k
Per project
$748
Projects, last 6 months
0
World#209,850 / 412k
🇺🇸Country#27,405 / 62.1k
Projects in all
187

Across 217 contracts

55% fixed45% hourly
World#11,135 / 412k
🇺🇸Country#1,937 / 62.1k

Earnings, last 30 days

$141kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$138k$140k$142k$144kOct 8Oct 23Nov 7

Skills