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Ginalyn S.
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Ginalyn S.

eCommerce Customer Support I Virtual Assistant I Amazon

Hello there! I'm Ginalyn, a highly skilled Virtual Assistant with a passion for delivering exceptional customer support and ensuring seamless order fulfillment. With 8 years of experience in the industry, I am dedicated to providing efficient and reliable assistance to help businesses thrive. Skills: 1. Customer Support: Proven track record of handling customer inquiries, resolving issues, and ensuring customer satisfaction. 2. Order Fulfillment: Expertise in managing and processing orders from placement to delivery, ensuring accuracy and timely shipment. 3. Communication: Strong communication skills, both written and verbal, for effective interaction with customers and team members. 4. Organization: Exceptional organizational abilities to manage tasks, prioritize workload, and meet deadlines consistently. 5. Problem Solving: Adept at identifying and resolving challenges, ensuring smooth operations. Services: 1. Customer Support: Responding to customer inquiries, resolving issues, and providing excellent service to enhance customer satisfaction. 2. Order Processing: Efficiently managing orders, ensuring accurate information, and coordinating with suppliers and logistics for timely fulfillment. 3. Data Entry: Precise and timely data entry to maintain accurate records of customer information, orders, and inventory. Why Choose Me: 1. Reliability: I understand the importance of reliability in virtual assistance and am committed to delivering consistent, high-quality support. 2. Efficiency: My goal is to streamline processes, improve efficiency, and contribute to the overall success of your business. 3. Adaptability: I adapt quickly to new tasks and challenges, ensuring a seamless integration into your team. Let's Work Together: If you're looking for a Virtual Assistant who can handle your customer support and order fulfillment needs with professionalism and efficiency, I'm here for you. Let's discuss how I can contribute to the success of your business!

🇵🇭General Santos City, Philippines$8/hr100% JSS4.78 (20)Since Oct 2015

Earnings and projects

MRR
$1.8k

Last 6 months ÷ 6

World#25,525 / 412k
🇵🇭Country#3,181 / 56.3k
Revenue, last 30 days
$1.8k

Last 6 months: $11k

World#24,022 / 412k
🇵🇭Country#3,228 / 56.3k
Total earnings
$80k

Billed in all: $83k

World#49,781 / 412k
🇵🇭Country#7,026 / 56.3k
Per project
$3.1k

$3.6k in the last 6 months

World#54,557 / 412k
🇵🇭Country#12,152 / 56.3k
Projects, last 6 months
3

Across 4 contracts

0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
26

Across 35 contracts

0% fixed100% hourly
World#109,599 / 412k
🇵🇭Country#8,219 / 56.3k

Earnings, last 30 days

$82.5k+$1.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$80k$81k$82k$83kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Microsoft Word

Ranked by MRR among everyone on Upwork with the skill.

  1. #86eBay Listing1,915 freelancers · 🇵🇭 #25Top 4%
  2. #141Order Fulfillment1,928 freelancers · 🇵🇭 #100Top 7%
  3. #209Order Processing2,648 freelancers · 🇵🇭 #141Top 8%
  4. #237Order Tracking2,668 freelancers · 🇵🇭 #162Top 9%
  5. #486Microsoft Word12,572 freelancers · 🇵🇭 #162Top 4%
  6. #880Online Chat Support11,527 freelancers · 🇵🇭 #505Top 8%
  7. #1,109Email Support14,954 freelancers · 🇵🇭 #637Top 7%
  8. #1,671Administrative Support27,851 freelancers · 🇵🇭 #798Top 6%